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Complex Domiciliary (Home) Care Service - Adults & Children and Young People (Lot 20)

NHS Dorset Integrated Care Board

This public procurement record has 1 release in its history.

Award

04 Aug 2026 at 14:13

Award Notice
Summary of the contracting process

NHS Dorset Integrated Care Board commissioned complex domiciliary, or home-based, care for adults and for children and young people. The service covers care delivered in people’s homes, with activity charged at rates set out in the contract’s local prices schedule. It is an existing service being provided by a new provider. The procurement is classified as home medical treatment services and is delivered in Dorset. The requirement sits within NHS health services and is relevant to care providers able to support complex needs across both adult and paediatric populations. Providers would need to understand the operational demands of home-based care, including delivering services around individual activity levels rather than a fixed volume of visits or hours.

This procurement has been awarded under the Provider Selection Regime as a call-off from a framework without competition. The contract award was made to Onecall24 Healthcare Limited, an SME, and the contract was signed on 29 July 2026. The contract runs from 1 September 2026 to 31 March 2032. Its published contract value is £0.01, although payment is activity-based and rates are set in the local prices schedule, so this figure should not be treated as the expected service income. Price was the stated award criterion. The tender is complete and the award is active. The process used a limited procedure and covered one lot relating to complex domiciliary care for adults, children and young people.

This award shows that NHS Dorset buys complex home-based care spanning adult and paediatric services through a Provider Selection Regime framework call-off. Suppliers considering the requirement when it next returns would need credible capability to deliver clinically complex care in people’s homes, with staff and systems suitable for both adults and children or young people. They would also need to operate reliably against activity-based commissioning and local price schedules, rather than relying on a single fixed contract volume. Experience of NHS or equivalent regulated care delivery, safe coordination across dispersed home visits, workforce capacity and robust safeguarding arrangements would strengthen a competing provider’s position. The selected supplier’s SME status indicates that this scale of requirement can be delivered by a specialist provider, rather than only by a large national organisation.

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Notice Information

Notice Title

Complex Domiciliary (Home) Care Service - Adults & Children and Young People (Lot 20)

Notice Description

The services to be delivered under this contract are Complex Domiciliary (Home) Care Services for Adults & Children and Young People. This notice is a confirmation of an award having been made based on a framework agreement and without competition. The contract is based on activity, with rates set out in the local prices schedule of the contract. The contract will run from 01 September 2026 until 31 March 2032. <br/><br/>This is an existing service <br/>This is a new Provider

Lot Information

Lot 1

The services to be delivered under this contract are Complex Domiciliary (Home) Care Services for Adults & Children and Young People. This notice is a confirmation of an award having been made based on a framework agreement and without competition. The contract is based on activity, with rates set out in the local prices schedule of the contract. The contract will run from 01 September 2026 until 31 March 2032.

This is an existing service
This is a new Provider

Procurement Information

Awarded under Provider Selection Regime (PSR) Call Off from a Framework without Competition

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06db54
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073730-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85141210 - Home medical treatment services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Dorset Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DORCHESTER
Postcode
DT1 1TG
Postcode Area
Dorchester
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK64 Dorset
Delivery Location
TLK2 Dorset and Somerset
Local Authority
Dorset
Electoral Ward
Dorchester West
Westminster Constituency
West Dorset

Supplier Information

Number of Suppliers
1
Supplier Name

Onecall24 Healthcare Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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