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Website Maintenance

O F W A T

This public procurement record has 1 release in its history.

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04 Aug 2026 at 16:29

UK7 - Contract Details Notice
Summary of the contracting process

The Water Services Regulation Authority (Ofwat) procured website maintenance and related digital support services. The work covers hosting, maintenance and security arrangements, alongside continuous improvements to website content, user experience and alignment with Ofwat’s strategic objectives. It covers Ofwat’s main website and the Open Water website, which is a smaller microsite with less frequent updates. The service is classified as IT services, including consulting, software development, internet and support. Delivery covers locations across England and Wales. This is a service requirement for a digital supplier able to support public-sector websites over an ongoing service period, combining operational website management with content, user-experience and development capability.

The procurement is complete and was awarded on 3 August 2026 to JAMES BLAKE SOLUTIONS LTD. Ofwat used a below-threshold direct award without competition. The contract was signed on 3 August 2026 and is active from 3 August 2026 to 31 July 2027. Its value is £140,000 excluding VAT and £168,000 including VAT. The requirement was arranged as one completed lot. The award covers website maintenance and associated IT support services for Ofwat’s main and Open Water websites. As a direct award without competition, suppliers were not evaluated through a competitive tender for this contract. The selected supplier is recorded as a small and medium-sized enterprise.

This award confirms demand from Ofwat for a supplier that can combine reliable website hosting, maintenance and security with ongoing digital improvement. A credible future competitor would need to demonstrate the operational capability to manage more than one public-facing website, including a larger primary site and a lower-volume information microsite. Relevant strengths include secure website support, software and internet services, content management, user-experience improvement and the ability to translate organisational objectives into practical website changes. Suppliers should also be able to provide dependable ongoing support rather than a one-off build, with the capacity to maintain service continuity while improving content and functionality. Experience of delivering these services for a public authority would help establish credibility when a similar requirement returns.

How relevant is this notice?

Notice Information

Notice Title

Website Maintenance

Notice Description

Alongside supporting the organisation with hosting, maintenance and security arrangements, the Supplier selected will play a key role in building on those developments to help us deliver continuous improvements to the website's content, user experience and alignment with strategic objectives. As well as the main Ofwat website, there is the Open Water website. Currently, this is primarily a microsite with set information that needs less frequent updating

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06dbac
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073866-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£140,000 £100K-£500K

Notice Dates

Publication Date
4 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
3 Aug 2026 - 31 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
O F W A T
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B5 4UA
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

JAMES BLAKE SOLUTIONS LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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