Notice Information
Notice Title
Warm Homes Network (WHN) Digital Access, Benefits and Grants Support Services
Notice Description
The contract supports delivery of the Warm Homes Network (WHN), a collaborative VCMA initiative designed to help customers access benefits, grants, debt support, household cost advice and wider vulnerability services through a coordinated support pathway. Under this agreement, Turn2us will provide the digital access route into the Warm Homes Network and offer self-service support through its Benefits Calculator and Grants Search tools. The supplier will support customers in identifying financial assistance available to them and facilitate onward referrals to specialist delivery partners where additional needs are identified. The service will: Provide access to benefits calculations and entitlement checks. Provide access to grants and financial support information. Create referrals into specialist partners for income maximisation and energy efficiency support. Support customer signposting to the Priority Services Register (PSR), carbon monoxide awareness and other vulnerability-related support. Provide reporting and performance information to support programme governance and assurance.
Procurement Information
This contract supports the delivery of Ofgem's Vulnerability and Carbon Monoxide Allowance (VCMA) objectives by providing a digital route for customers to identify and access financial support, benefits and grants while improving access to wider vulnerability services. The Warm Homes Network has been established as an integrated support ecosystem. The appointment of Turn2us provides access to established digital tools, including the Turn2us Benefits Calculator and Grants Search services, enabling customers to quickly identify financial support opportunities and connect to specialist advice providers where further intervention is required. The contract contributes to VCMA outcomes by improving financial resilience, increasing access to benefits and support schemes, facilitating referrals to specialist assistance providers and supporting vulnerable households across participating gas distribution network regions.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06dcbb
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/075082-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
-
- CPV Codes
85320000 - Social services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £926,937 £500K-£1M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 7 Aug 20265 days ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 30 Jul 20261 weeks ago
- Contract Period
- 6 Aug 2026 - 31 Mar 2028 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CADENT GAS LIMITED
- Additional Buyers
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- COVENTRY
- Postcode
- CV7 9JU
- Post Town
- Coventry
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE4 West Yorkshire
- Small Region (ITL 3)
- TLE42 Leeds
- Delivery Location
- Not specified
-
- Local Authority
- Leeds
- Electoral Ward
- Garforth & Swillington
- Westminster Constituency
- Leeds East
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/075082-2026
7th August 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/074319-2026
5th August 2026 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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