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Diligent Boards

Care Quality Commission

This public procurement record has 1 release in its history.

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07 Aug 2026 at 12:30

UK7 - Contract Details Notice
Summary of the contracting process

The Care Quality Commission purchased Diligent Board subscriptions, a software-related service for its governance and board-management activities. The requirement covers up to one Diligent Board Site, 50 Board Users, six Board Administrators and eight Committees. Delivery is across the United Kingdom. The buyer is the Care Quality Commission, a central government public authority based in Newcastle upon Tyne. The service is suited to suppliers providing secure board and committee-management software, user administration, subscription support and associated customer services. Businesses with a product that can support multiple committees, board users and administrators within a single site would be relevant to this type of requirement. The named supplier, Diligent Boardbooks Ltd, is a London-based small or medium-sized enterprise specialising in the Diligent Board product.

The procurement is complete and has been awarded through a direct procedure described as below threshold and without competition. Diligent Boardbooks Ltd was awarded the contract on 6 August 2026. The contract was signed on 6 August 2026 and runs from 21 August 2026 to 20 August 2028. Its value is £67,121.04 excluding VAT and £80,545.25 including VAT. The contract is active. The award covers one completed lot and relates to software-related services. The requirement was evaluated through a non-competitive direct award rather than an open or selective tender. This outcome identifies the buyer’s chosen subscription scale: one site, 50 board users, six administrators and eight committees. The arrangement is below the relevant threshold.

This award shows established demand within the Care Quality Commission for a board-management platform delivered as a managed subscription service. Suppliers best placed to compete for a comparable future requirement would offer a secure, scalable environment for board and committee administration, with capacity for dozens of users, several administrators and multiple committees within one customer site. Credible providers would also need a mature software product, reliable subscription support and the ability to serve a UK public authority. Experience supplying governance or meeting-management software would help demonstrate that the platform can support formal boards, committee workflows, controlled user access and ongoing administration. The incumbent’s selection also indicates that a clearly defined, product-led service can be procured directly at below-threshold scale.

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Notice Information

Notice Title

Diligent Boards

Notice Description

The Care Quality Commission (CQC) requires the purchase of Diligent Board subscriptions for up to 1 Diligent Board Site, 50 Board Users, 6 Board Administrators and 8 Committees.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06df0b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075268-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£67,121 Under £100K

Notice Dates

Publication Date
7 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Aug 20263 weeks ago
Contract Period
21 Aug 2026 - 20 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Care Quality Commission
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 4PA
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

Diligent Boardbooks Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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