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Let's Talk Money - Debt and Housing Support Services

CAERPHILLY COUNTY BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Planning

11 Aug 2026 at 07:49

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Caerphilly County Borough Council is currently in the planning stage of a procurement process for the "Let's Talk Money - Debt and Housing Support Services" project, detailed in the procurement ID PS3019/26/RB. This initiative is tailored towards providing financial and housing support services to individuals and families facing financial instability within the UK, specifically in the UKL16 region. The service is set to be joint-funded by the Housing Support Grant and the Children's and Communities Grant and aims to prevent homelessness, support tenancy sustainment, and improve family resilience. Prospective bidders are encouraged to engage in the preliminary market engagement event scheduled for 17th August 2026, with registration closing on 14th August 2026. The process will follow a "light touch" regime tailored according to Welsh devolved regulations and is planned to evolve to include a call for competition by the end of September 2026. The anticipated contract will span from 1st March 2027 to 28th February 2029, with the possibility of renewal, and is valued at £1.08 million (£900,000 net of VAT).

This tender creates significant opportunities for businesses capable of delivering specialised debt and housing support services, particularly those familiar with handling complex and vulnerable client needs. The initiative seeks service providers who can deliver proactive, hands-on support, ensuring the sustainability of tenancies and fostering long-term financial independence among beneficiaries. With its focus on vulnerable communities often not reached through traditional appointment-based interventions, this contract is particularly suited to SMEs operating in the social services sector. Engagement in this procurement process offers potential for business growth for those able to provide innovative and comprehensive support solutions that align with the public authority's objectives of reducing debt and enhancing financial resilience. Businesses interested in participating are encouraged to prepare for the upcoming competition phase post-supplier engagement, ensuring they meet the outlined project scope and funding criteria.

How relevant is this notice?

Notice Information

Notice Title

Let's Talk Money - Debt and Housing Support Services

Notice Description

The service is jointly funded through the Housing Support Grant (HSG) and the Children's and Communities Grant (CCG - Families First) and is designed to support individuals and families experiencing financial instability where debt is a primary driver of housing risk, homelessness, or wider family instability. The aim of the service is to prevent homelessness, sustain tenancies, and improve family resilience through hands-on, needs-led and practical support delivered via a single lead worker model. This includes financial capability and budgeting support, managing debt by securing viable debt solution options, and addressing housing-related issues that may impact financial stability or tenancy sustainment. The service is referral-led, accessed primarily through the Housing Support Gateway, and is specifically designed for individuals and families who do not engage well with appointment-based or advice-only services. This includes people who are homeless, living in temporary accommodation, sofa surfing, or experiencing complex needs. The service does not deliver general welfare benefits advice, mandatory reconsiderations or appeals. These functions are delivered through existing commissioned services. An exception applies to Child Disability Living Allowance (DLA), which may be supported under the Families First element of the service only. While the service promotes independence, the Provider must deliver supported actions where vulnerability, complexity or executive-function barriers prevent individuals from completing tasks independently. The service must take a proactive and preventative approach, supporting individuals to build long-term financial resilience, reduce debt, prevent homelessness and sustain tenancies. Housing instability and financial instability are often interconnected; therefore, the service must address both areas holistically. Full service requirements will be defined and issued in the tender pack following supplier engagement.

Planning Information

Supplier event will be held at 14:00 Hours on the 17th August 2026, via Microsoft Teams. The Purpose of preliminary market engagement is to advise and engage with the Market prior to going to tender and the scope of the engagement will be to identify or highlight any evidenced models of best practise currently in use. To register an interest Service Providers must send their request via email to procurement@caerphilly.gov.uk. **please note registering an interest against this notice on sell2wales may not get recorded by the Council** All requests must be received by 15:00 hours Friday 14 August 2026 to the procurement inbox for the supplier engagement event. This notice is to commence market engagement prior to going to tender to understand services available to the Council. Please note that this notice is not a contract notice for a call for competition, it is to advise the market of the Councils intension to visit the market for such services in the future. Full details of service specification shall be issued with the call for competition and will be fully detailed in the tender documents.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e0c5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075993-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£900,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Aug 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
30 Sep 20262 months to go
Award Date
Not specified
Contract Period
1 Mar 2027 - 28 Feb 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CAERPHILLY COUNTY BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HENGOED
Postcode
CF82 7PG
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL53 Gwent Valleys
Delivery Location
TLL16 Gwent Valleys
Local Authority
Caerphilly
Electoral Ward
Ystrad Mynach
Westminster Constituency
Caerphilly

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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