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Plymouth Home-Based Intermediate Care

NHS DEVON INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

TenderUpdate

10 Sep 2026 at 16:57

Tender Notice
Award

11 Aug 2026 at 08:59

Award Notice
Summary of the contracting process

NHS Devon Integrated Care Board procured a managed home-based intermediate care service for people across Plymouth City Council’s area, supporting individuals returning to their own homes. The service covers Pathway 1 personal care, rehabilitation and reablement after acute hospital or bed-based intermediate care, and support intended to prevent hospital admission when people deteriorate in the community. It serves around 60–80 people at a time, with flexibility to increase provision in response to demand. The service supports people with frailty, cognitive impairment, dementia, delirium, palliative and end-of-life needs, mental health conditions, learning disabilities, autism, obesity, younger adults, homelessness and unsafe housing. Delivery is required across Plymouth, with integration into local health and care services.

The procurement has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023, using a limited most-suitable-provider process without a prior call for competition. Nurseplus and Carer Plus UK Limited was confirmed as supplier on 10 September 2026, following a standstill review after a qualifying representation. The contract is to run from 1 October 2026 for 18 months, with an extension option of up to 12 months. Its approximate maximum lifetime value, including the extension, is £4.5 million. Four bids were recorded. Evaluation weighted integration at 45%, quality at 30%, social value at 15% and access or management of inequalities at 10%; value was assessed on a pass/fail basis.

This requirement suits a fully managed community health or social care provider able to coordinate short-term, goal-based care across health and social care settings. Credible competitors would need a fully CQC-compliant service with at least a good rating, a CQC-registered office in Plymouth and an established operational presence in the city. They would need to integrate closely with Plymouth-based health and care services and mobilise quickly while maintaining consistent quality. Operational capacity should cover personal care, rehabilitation, reablement, referrals and flexible response to changing system demand. The service model also requires capability for seven-day delivery, bank-holiday cover, core daytime and evening operation, and continuous on-call and out-of-hours support for a broad and clinically varied population.

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Notice Information

Notice Title

Plymouth Home-Based Intermediate Care

Notice Description

NHS Devon sought to procure a managed Pathway 1 home-based intermediate care support service for Plymouth - to fully manage provision to support circa 60-80 individuals at any one time on our Intermediate Care pathway in the community following a period of acute/medical intervention.

Lot Information

Lot 1

This notice is an intention to award a contract under the most suitable provider process. NHS Devon has a requirement for a fully CQC compliant service, with a minimum rating of good, to fully manage provision to support circa 60-80 individuals at any one time on our Intermediate Care pathway in the community following a period of acute/medical intervention. This service will be on a block basis through a set number of hours of delivery and reimbursed at a fixed hourly rate to encompass all costs. Due to operational demand, this service provision will need to remain flexible in response to system needs and may therefore need to be increased against the 60-80 baseline. The service is designed to support people following: * Acute hospital stay (step down) * A bedded Intermediate Care pathway (step-down) * Deterioration in the community to prevent hospital admission (step up) Intermediate Care Pathway 1 personal care, rehab and reablement, will be short-term, time-restricted, supporting a goal-based period of care that calls on a mixture of health and social care assessments and interventions to support people to maximise their potential to live as independently as possible by recovering or continuing to improve skills because of those interventions. The service will operate on a 7-day basis (including bank holidays) between the core operating hours of 7am and 11pm and accepting referrals during this time. The service operates 24/7 'on call' and 'out of hours' cover. This service will include but is not limited to: people living with frailty, mild cognitive impairment, dementia or delirium, palliative and end of life care needs, mental health conditions, learning disabilities, autism, obesity (including bariatric patients), younger adults, and people living in an unsafe environment, experiencing homelessness, or at risk of homelessness. Further information was included in the PIN previously published for this procurement. The exact pricing arrangements are subject to contract negotiation but the approximate maximum lifetime value including extension is PS4.5m Although elements of this service are existing, as a fully managed service it is a new requirement. The intended supplier holds other contracts but is new to provision of these arrangements. The Contract length will be an initial 18 months with an extension option of up to 12 months. Target start date is 01/10/2026 but this may be subject to ammendment.

Options: Extension option of up to 12 months is included

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 21/08/2026 (8 working days following publication of intention to award notice). This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e0c8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086126-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£4,500,000 £1M-£10M

Notice Dates

Publication Date
10 Sep 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS DEVON INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 5AZ
Postcode Area
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK41 Plymouth
Local Authority
Exeter
Electoral Ward
Priory
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

Nurse Plus & Carer Plus UK Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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