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Plymouth Home-Based Intermediate Care

NHS DEVON INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

11 Aug 2026 at 08:59

Award Notice
Summary of the contracting process

NHS Devon Integrated Care Board procured a managed Pathway 1 home-based intermediate care service for people across Plymouth City Council’s area. The community health service supports people returning home after an acute hospital stay or bedded intermediate care, and people whose deterioration might otherwise lead to hospital admission. It combines personal care, rehabilitation and reablement during a short, goal-based period intended to help people regain or maintain independence. The service covers people with frailty, cognitive impairment, dementia, delirium, palliative or end-of-life needs, mental health conditions, learning disabilities, autism, obesity, and younger adults, as well as people in unsafe or homeless situations. Delivery is city-wide, with individual appointment locations often identified on the day, and requires integration with Plymouth’s local health and care services.

The procurement has reached award stage: Nurseplus and Carer Plus UK Limited was selected, and the contract was signed on 7 August 2026. The contract value is £4.5 million, with an initial 18-month term and an option to extend by up to 12 months; the target start date was 1 October 2026. The service was procured through the Provider Selection Regime using a limited award procedure without prior publication of a competition notice. Four bids were recorded. Evaluation used quality, integration, access and managing inequalities, social value and value criteria, with published weightings of 30%, 45%, 10% and 15% respectively for the first four; value was assessed on a pass/fail basis. Particular emphasis was placed on Plymouth service integration and delivery quality. The requirement was one lot, with flexible capacity above the baseline when system demand required it.

This award indicates demand for a fully managed, integrated intermediate-care provider able to coordinate health and social care delivery in Plymouth rather than supply isolated care hours. A credible future competitor would need a CQC-compliant service rated at least good, a CQC-registered office in Plymouth, and demonstrable existing operational presence across the city. The operating model requires capacity for seven-day delivery, including bank holidays, between 7am and 11pm, with referrals accepted throughout those hours and continuous on-call and out-of-hours cover. Relevant capability includes personal care, rehabilitation, reablement, rapid mobilisation and flexible response to changing system demand. Providers should also be equipped to support varied and higher-complexity groups, including people with dementia, delirium, bariatric needs, learning disabilities, autism, mental health conditions, palliative needs and unsafe housing.

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Notice Information

Notice Title

Plymouth Home-Based Intermediate Care

Notice Description

NHS Devon sought to procure a managed Pathway 1 home-based intermediate care support service for Plymouth - to fully manage provision to support circa 60-80 individuals at any one time on our Intermediate Care pathway in the community following a period of acute/medical intervention.

Lot Information

Lot 1

This notice is an intention to award a contract under the most suitable provider process. NHS Devon has a requirement for a fully CQC compliant service, with a minimum rating of good, to fully manage provision to support circa 60-80 individuals at any one time on our Intermediate Care pathway in the community following a period of acute/medical intervention. This service will be on a block basis through a set number of hours of delivery and reimbursed at a fixed hourly rate to encompass all costs. Due to operational demand, this service provision will need to remain flexible in response to system needs and may therefore need to be increased against the 60-80 baseline. The service is designed to support people following: * Acute hospital stay (step down) * A bedded Intermediate Care pathway (step-down) * Deterioration in the community to prevent hospital admission (step up) Intermediate Care Pathway 1 personal care, rehab and reablement, will be short-term, time-restricted, supporting a goal-based period of care that calls on a mixture of health and social care assessments and interventions to support people to maximise their potential to live as independently as possible by recovering or continuing to improve skills because of those interventions. The service will operate on a 7-day basis (including bank holidays) between the core operating hours of 7am and 11pm and accepting referrals during this time. The service operates 24/7 'on call' and 'out of hours' cover. This service will include but is not limited to: people living with frailty, mild cognitive impairment, dementia or delirium, palliative and end of life care needs, mental health conditions, learning disabilities, autism, obesity (including bariatric patients), younger adults, and people living in an unsafe environment, experiencing homelessness, or at risk of homelessness. Further information was included in the PIN previously published for this procurement. The exact pricing arrangements are subject to contract negotiation but the approximate maximum lifetime value including extension is PS4.5m Although elements of this service are existing, as a fully managed service it is a new requirement. The intended supplier holds other contracts but is new to provision of these arrangements. The Contract length will be an initial 18 months with an extension option of up to 12 months. Target start date is 01/10/2026 but this may be subject to ammendment.

Options: Extension option of up to 12 months is included

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 21/08/2026 (8 working days following publication of intention to award notice). This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e0c8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075996-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£4,500,000 £1M-£10M

Notice Dates

Publication Date
11 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Aug 20262 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS DEVON INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 5AZ
Postcode Area
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK41 Plymouth
Local Authority
Exeter
Electoral Ward
Priory
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

Nurseplus and Carer Plus UK Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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