This public procurement record has 2 releases in its history.

TenderUpdate

13 Aug 2026 at 15:22

Tender

13 Aug 2026 at 14:42

Summary of the contracting process

HM Revenue & Customs is procuring IT services for an AI- and metadata-management solution. The requirement is to replace an existing on-premise system approaching the end of its lifecycle with a more connected, intelligent and AI-enabled capability. The solution should provide a single integrated environment linking data, systems, business processes, risks, controls, policies, organisational structures, business knowledge, information assets and customer journeys. It will support governance, assurance, transformation, operational delivery and responsible adoption of artificial intelligence across HMRC. The work is delivered across the United Kingdom. This is a software and related technology services opportunity, covering consulting, software development, internet and support services.

The procurement has reached tender: HMRC invited offers through an open competitive flexible procedure. It has one lot, with an estimated value of £3,858,800 excluding VAT and £4,630,560 including VAT. Enquiries close at 12:00 on 21 August 2026, and initial tender submissions are due by 12:00 on 7 September 2026. The contract is planned to run from 1 June 2027 to 31 May 2032, with award decisions due by 27 November 2026. Stage 1 evaluates quality and requires a baseline pass plus an overall score of at least 65%; up to ten suppliers, or in some circumstances thirteen, may progress. Stage 2 assesses product demonstrations, pricing and social value, weighted 70%, 20% and 10% respectively.

This opportunity suits suppliers with an established metadata, data-governance, enterprise-architecture or AI-enabled software capability, together with the capacity to support a large central-government organisation. Bidders must demonstrate that their proposed solution meets HMRC’s functional and technical requirements, using synthetic data and scenarios supplied by HMRC. Strong product usability, functionality and suitability evidence will be important because demonstrations form the largest part of the final evaluation. Suppliers should be able to provide a complete tender response, product demonstration, pricing schedule and social-value response, and meet the stated legal and financial capacity conditions. Relevant experience connecting data, technology, processes, controls, policies and organisational information would be well aligned.

How relevant is this notice?

Notice Title

AI and Metadata Tooling

Notice Description

HMRC is increasingly reliant on data, technology and digital services to support the delivery of its strategic objectives. Effective management of metadata, business knowledge and information assets is essential to supporting governance, assurance, transformation activity, operational delivery and the responsible adoption of Artificial Intelligence (AI). We currently operate an on-premise solution that supports metadata management and governance capabilities across the organisation; however, the existing solution is approaching the end of its lifecycle and does not have any further extension options available. This provides us with an opportunity to assess the market for a tool that moves beyond traditional data cataloguing and metadata management towards a more connected, intelligent and AI-enabled capability that supports understanding of how HMRC operates as a data-driven organisation. This includes connecting information relating to data, systems, business processes, risks, controls, policies, organisational structures and customer journeys in a single, integrated environment.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e3b7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077335-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£3,858,800 £1M-£10M
Lots Value
£3,858,800 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Aug 20261 weeks ago
Submission Deadline
7 Sep 20262 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jun 2027 - 31 May 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HM Revenue & Customs
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Postcode Area
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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