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UHB Patient Companion

University Hospitals Birmingham NHS Foundation Trust

This public procurement record has 1 release in its history.

Planning

13 Aug 2026 at 15:05

Planning Notice
Summary of the contracting process

University Hospitals Birmingham NHS Foundation Trust is planning a patient-facing digital platform called UHB Patient Companion. The service is intended to replace fragmented bedside entertainment and device provision with one coherent, integrated solution for patients. Its purpose is to improve the patient experience, communication and engagement with care pathways. The requirement falls within information technology services, including consulting, software development, internet and support, and is classified as information systems or technology strategic review services (CPV 72222100). The work is associated with the Trust’s services in Birmingham and the wider West Midlands. The procurement is arranged as one lot, covering the complete patient companion platform requirement rather than separate service packages.

This procurement is at the planning stage: the Trust has announced its intention to test the market, but has not issued an invitation to tender. It plans to run a preliminary market engagement exercise using an online form, with interested suppliers expected to submit a questionnaire, feedback on the requirements and an indicative cost schedule by 17:00 on 10 September 2026. The Trust expects a subsequent procurement notice around 1 November 2026. The planned procedure is a tender under the public procurement rules, with the detailed competition arrangements to follow. Suppliers are being asked to help inform the requirement and provide indicative costs before the formal opportunity reaches the market.

The engagement is most relevant to suppliers developing or integrating patient-facing digital platforms for healthcare settings. It should suit businesses combining software development, digital experience design, device or bedside technology, systems integration and ongoing technical support. Suppliers with experience replacing fragmented technology with a single coherent service may be well placed to contribute. The Trust is specifically seeking solutions that improve patient communication, the patient experience and engagement with care pathways, so evidence of delivering comparable patient-centred platforms would be useful when preparing a response. This stage offers a chance to shape the emerging requirements and demonstrate how a supplier’s technology, implementation approach and support model could work across a hospital environment before a formal tender is issued.

How relevant is this notice?

Notice Information

Notice Title

UHB Patient Companion

Notice Description

UHB Patient Companion PME - The development of a patient-facing digital platform, replacing fragmented bedside entertainment and device provision with a coherent, integrated solution that improves patient experience, communication, and pathway engagement.

Lot Information

Lot 1

UHB Patient Companion PME - The development of a patient-facing digital platform, replacing fragmented bedside entertainment and device provision with a coherent, integrated solution that improves patient experience, communication, and pathway engagement.

Suppliers who are able to offer solutions relevant to this requirement are invited to express an interest and respond to a market engagement questionnaire. Further details on how to do this are contained within the additional information section of this notice.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e3c3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077318-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72222100 - Information systems or technology strategic review services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
1 Nov 20263 months to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University Hospitals Birmingham NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 2GW
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG3 West Midlands
Local Authority
Birmingham
Electoral Ward
Edgbaston
Westminster Constituency
Birmingham Edgbaston

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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