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Audiology

NHS Cornwall and the Isles of Scilly Integrated Care Board

This public procurement record has 1 release in its history.

Award

14 Aug 2026 at 12:10

Award Notice
Summary of the contracting process

NHS Cornwall and the Isles of Scilly Integrated Care Board procured adult audiology services for people aged 55 and over who experience hearing and communication difficulties. The requirement covers ear, nose and throat or audiologist services, with delivery associated with the Board’s Cornwall area. The service is intended to support patients with hearing-related needs through an established healthcare provision. The selected provider is Specsavers Hearcare, a large supplier operating in this field. This is a healthcare services requirement rather than a supply of equipment alone, so relevant businesses are likely to include audiology providers able to assess and support older adults with hearing and communication difficulties within NHS-related service arrangements.

The procurement is complete and the contract was awarded to Specsavers Hearcare under the Health Care Services (Provider Selection Regime) Regulations 2023. It used Direct Award Process B, described as a limited procedure without prior publication of a competition notice. The award followed a patient-choice basis, with the published criterion recorded as 100% cost. The contract value is £4,099,289, including the stated one-year extension period. The contract runs from 1 April 2025 to 31 March 2027, including that extension period, and was signed on 23 April 2026. One bid was recorded. The award is active, although the associated lot is marked cancelled in the procurement data. The existing provider and existing service were retained.

This outcome indicates established demand for audiology services for older adults in Cornwall and shows that the buyer used a Provider Selection Regime route focused on continuing an existing service. A credible future competitor would need to deliver adult audiology care for people aged 55 and over, address hearing and communication difficulties, and operate effectively within NHS healthcare expectations. Patient choice is central to the stated evaluation basis, so providers should be able to offer a service that patients can understand, access and select confidently. Relevant capability includes qualified audiology delivery, suitable patient pathways, reliable service capacity and experience managing an established community healthcare caseload. Businesses with a comparable existing-service model may be best placed to compete when this requirement is next considered.

How relevant is this notice?

Notice Information

Notice Title

Audiology

Notice Description

This service is aimed at adults aged 55 years of age and over experiencing hearing and communication difficulties.

Lot Information

Lot 1

This service is aimed at adults aged 55 years of age and over experiencing hearing and communication difficulties.

This award has been made following direct award process B.

Lifetime value: PS4,099,289.00
Contracts dates: 01/04/2025 - 31/03/2027 including 1 year extension period.

Existing provider and existing service.

Procurement Information

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e48e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077642-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85121240 - ENT or audiologist services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£4,099,289 £1M-£10M

Notice Dates

Publication Date
14 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Apr 20264 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Cornwall and the Isles of Scilly Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CORNWALL
Postcode
PL31 2FR
Postcode Area
Plymouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
TLK30 Cornwall and Isles of Scilly
Local Authority
Cornwall
Electoral Ward
Lanivet, Blisland & Bodmin St Lawrence
Westminster Constituency
North Cornwall

Supplier Information

Number of Suppliers
1
Supplier Name

Specsavers Hearcare

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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