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Audiology

NHS Cornwall and the Isles of Scilly Integrated Care Board

This public procurement record has 1 release in its history.

Award

14 Aug 2026 at 12:11

Award Notice
Summary of the contracting process

NHS Cornwall and the Isles of Scilly Integrated Care Board procured adult audiology services for people aged 55 and over who experience hearing and communication difficulties. The service covers assessment and support for hearing-related needs, classified as ear, nose and throat or audiologist services. Delivery is for Cornwall and the Isles of Scilly. The procurement is a healthcare service rather than goods or construction works, and was arranged under the Health Care Services (Provider Selection Regime) Regulations 2023. The selected provider is Scrivens Limited, an audiology business based in Birmingham. The requirement concerns an existing service and existing provider, indicating continuity of provision for the affected adult population.

The procurement has been awarded and the contract is active. Scrivens Limited was selected for the audiology service. The contract is valued at £863,704 and was signed on 12 January 2026. Its stated contract period runs from 1 April 2025 to 31 March 2027, including a one-year extension period. The process used direct award process B, described as a limited procedure without prior publication of a call for competition. It was conducted under the Provider Selection Regime, so the Public Contracts Regulations 2015 do not apply. One bid was recorded. The award criterion was patient choice, recorded as 100% cost weighting. The related lot is marked cancelled, although the award and contract are recorded as active.

This outcome identifies a recurring requirement for an established audiology provider able to deliver services to adults aged 55 and over with hearing and communication difficulties across Cornwall and the Isles of Scilly. A credible competitor would need the clinical capability, qualified audiology staff, patient-facing capacity and operational coverage to maintain an existing service for this population. The evaluation emphasis on patient choice means providers should be able to demonstrate accessible delivery and a service model that supports patients in choosing their care. The single recorded bid and appointment of an SME indicate that the requirement can be delivered by a focused specialist provider rather than only a large national organisation. Experience of NHS healthcare service delivery and the Provider Selection Regime route would also be commercially relevant when this requirement returns.

How relevant is this notice?

Notice Information

Notice Title

Audiology

Notice Description

This service is aimed at adults aged 55 years of age and over experiencing hearing and communication difficulties.

Lot Information

Lot 1

This service is aimed at adults aged 55 years of age and over experiencing hearing and communication difficulties.

This award has been made following direct award process B.

Lifetime value: PS863,704.00
Contracts dates: 01/04/2025 - 31/03/2027 including 1 year extension period.

Existing provider and existing service.

Procurement Information

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e490
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077644-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85121240 - ENT or audiologist services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£863,704 £500K-£1M

Notice Dates

Publication Date
14 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Jan 20267 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Cornwall and the Isles of Scilly Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CORNWALL
Postcode
PL31 2FR
Postcode Area
Plymouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
TLK30 Cornwall and Isles of Scilly
Local Authority
Cornwall
Electoral Ward
Lanivet, Blisland & Bodmin St Lawrence
Westminster Constituency
North Cornwall

Supplier Information

Number of Suppliers
1
Supplier Name

Scrivens Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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