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Contract Extension - Provision of Compensation Claims Handling Services for HMPPS

Ministry of Justice

This public procurement record has 1 release in its history.

AwardUpdate

14 Aug 2026 at 14:14

Award Notice
Summary of the contracting process

The Ministry of Justice procured financial and insurance services for HMPPS across the UK. The requirement is compensation claims handling for low-value pre-action litigation claims under £25,000. The appointed service manages these claims on behalf of HMPPS, covering the handling activity needed before formal litigation begins. This is a single service requirement rather than a multi-lot procurement. It is relevant to firms providing outsourced claims management, insurance services, legal claims administration or related support for public bodies. Suppliers would need to understand the operational context of HMPPS and be able to manage claims consistently across UK locations, while working within the requirements associated with low-value pre-action disputes and public-sector case handling.

This procurement has reached the awarded stage. The single lot was awarded to Davies Group Limited, and the contract was signed on 10 August 2026. The active contract is valued at £1,063,757.73 including the published currency of GBP and has a duration of 198 days. The procurement was run as a tender under the legal basis recorded for Directive 2014/24/EU. The contract is a 6.5-month extension to the existing service. The extension was used to allow a further competition under the GCA Framework RM6323 Insurance & Related Services 4, Lot 2, to complete without operational disruption or unnecessary duplicated costs. The award itself is active.

This requirement demonstrates established public-sector demand for outsourced handling of low-value compensation claims and pre-action litigation within HMPPS. A credible competitor would need specialist claims-handling capability, experience of managing pre-action disputes, and the operational controls to process a substantial volume of cases consistently. It would also need to work appropriately with a government department, protect sensitive case information, maintain clear records and support decisions within defined claim values. Davies Group Limited’s selection indicates that providers with the scale to deliver a UK-wide service and manage continuity during a transition or extension are well placed. Relevant firms should also understand insurance and related-services frameworks as a route to comparable Ministry of Justice work.

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Notice Information

Notice Title

Contract Extension - Provision of Compensation Claims Handling Services for HMPPS

Notice Description

Lot Information

Lot 1

The Provision of Compensation Claims Handling Services for the management of low-value pre-action litigation claims (under PS25,000) in HMPPS.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e4b9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077719-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,063,757 £1M-£10M

Notice Dates

Publication Date
14 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Aug 20262 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Ministry of Justice
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
Not specified
Postcode Area
Not specified
Country
Not specified
Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified
Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

Davies Group Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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