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Enterprise Resource Planning (ERP) System

Redcar and Cleveland Borough Council

This public procurement record has 1 release in its history.

Award

17 Aug 2026 at 10:57

Award Notice
Summary of the contracting process

Redcar and Cleveland Borough Council procured a unified cloud-based enterprise resource planning (ERP) system to support its corporate back-office services. The requirement covers finance, procurement, budgeting, human resources, reporting, workflow automation and associated management information. The scope includes software licences or subscriptions, system implementation and configuration, user training, hosting, support, maintenance and ongoing development or other professional services. The ERP software package and related services are for the Council’s operations in Redcar and Cleveland. The selected platform is Workday, supplied and implemented by Softcat PLC. This is primarily an integrated business software and implementation requirement, rather than a standalone supply of packaged software.

The procurement is complete and has been awarded through a limited procedure: a direct award under the Government Commercial Agency’s Back Office Software 2 framework, without publishing a separate call for competition. Softcat PLC was selected for the ERP solution and associated services. The contract value is £7,501,485. The contract was signed on 31 July 2026 and is recorded as active. The requirement was arranged as one lot, with price as the award criterion. The Council assessed the solution against its business, functional, technical and commercial requirements and concluded that it met the requirements and offered an appropriate commercial arrangement under the framework. One bid was recorded for the lot.

This procurement indicates demand for suppliers able to deliver a complete cloud ERP transformation for a local authority, combining software with implementation, configuration, hosting, training, support, maintenance and continued development. Credible competitors would need strong capability across finance, procurement, budgeting, human resources, reporting and workflow processes, with the capacity to integrate these functions into one system. Experience mobilising and supporting large corporate platforms in a council or similarly complex organisation would be relevant, as would the ability to provide sustained user support and professional services after implementation. The route to market also shows the importance of access to, and compliance with, the Government Commercial Agency’s Back Office Software 2 framework and its direct-award arrangements.

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Notice Information

Notice Title

Enterprise Resource Planning (ERP) System

Notice Description

The Contract covers the provision, implementation, configuration, support and maintenance of a unified cloud based Enterprise Resource Planning (ERP) system. The ERP solution will support the Council's core back-office functions, including finance, procurement, budgeting, human resources, reporting, workflow automation and associated management information requirements. The contract includes software licences, implementation services, user training, support, maintenance, hosting and ongoing development services. The procurement was undertaken by a direct award through the Government Commercial Agency's (GCA) Back Office Software 2 (BOS2) framework agreement.

Lot Information

Lot 1

The Council awarded a contract under the Government Commercial Agency's (GCA) Back Office Software 2 (BOS2) framework agreement using the framework's direct award mechanism. The requirement is for a cloud-based Enterprise Resource Planning (ERP) solution to support the Council's core business functions, including financial management, procurement, budgeting, human resources, reporting, workflow management and associated corporate services. The scope of the contract includes software licences/subscriptions, implementation and configuration services, training, hosting, support, maintenance and associated professional services. The Council determined that the awarded supplier's solution met its requirements and represented the most appropriate framework solution in accordance with the terms and award provisions of the BOS2 framework agreement.

Procurement Information

This contract was awarded under the Government Commercial Agency (GCA) Back Office Software 2 (BOS2) Framework Agreement using the framework's direct award provisions. The Council undertook an assessment of its business, functional, technical and commercial requirements and identified a framework solution capable of meeting those requirements. The award was made in accordance with the terms of the framework agreement and the applicable call-off procedures. The Council required a modern unified cloud-based Enterprise Resource Planning (ERP) solution to support its corporate services transformation programme, including finance, procurement, human resource, reporting and associated business processes. Following assessment of the Council's requirements, Softcat plc, incorporating the Workday platform and associated implementation services, was identified as providing the functionality, implementation capability and contractual arrangements necessary to support the Council's objectives. Having determined that the selected solution met the Council's requirements and represented an appropriate commercial offering, the Council concluded that a direct award under the BOS2 Framework Agreement was the most proportionate procurement approach. The direct award mechanism provided a compliant and efficient route to market, enabling timely mobilisation of the programme whilst maintaining value for money and full adherence to the framework's terms and award provisions.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e55d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078001-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48451000 - Enterprise resource planning software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£7,501,485 £1M-£10M

Notice Dates

Publication Date
17 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20263 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Redcar and Cleveland Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
REDCAR
Postcode
TS10 1RT
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC32 South Teesside
Delivery Location
TLC12 South Teesside
Local Authority
Redcar and Cleveland
Electoral Ward
Coatham
Westminster Constituency
Redcar

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat PLC

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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