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FACILITY MANAGEMENT & MAINTENANCE SERVICES FOR THE BRITISH COUNCIL INDIA (BCD, BCE & BCMS)

British Council

This public procurement record has 1 release in its history.

Award

18 Aug 2026 at 07:20

UK6 - Contract Award Notice
Summary of the contracting process

The British Council procured facilities management and maintenance services for its offices and sites across India. The requirement covers a range of facilities management activities, including mechanical, electrical and plumbing services, together with housekeeping. The work supports the British Council’s India operations across the sites identified as BCD, BCE and BCMS. This is a services opportunity for facilities management providers, integrated maintenance contractors and housekeeping specialists able to coordinate delivery across multiple office locations. The requirement combines building systems maintenance with day-to-day cleaning and housekeeping services, including services classified as housekeeping services. The buyer is the British Council, a public authority based in London, with the services delivered at its India offices.

The procurement is complete and has been awarded following a below-threshold limited competition. It was divided into one lot. Six bids were received and five reached the final stage. The contract was awarded to Krystal Integrated Services Limited on 23 April 2026. The awarded value is £1.9 million excluding VAT, or £2.3 million including VAT. The contract period runs from 30 August 2026 to 29 August 2029. The award is active, with contract signature scheduled for 29 August 2026. The selected supplier is based in Mumbai, India. The procurement covered facilities management and maintenance services, including housekeeping, and was conducted under the limited-competition route for below-threshold requirements.

This award demonstrates substantial, recurring demand from the British Council for integrated facilities management across its India office estate. Suppliers competing for a future requirement of this type would need to combine mechanical, electrical and plumbing maintenance with housekeeping, rather than offering only a single building service. They would also need the operational reach and management systems to coordinate consistent delivery across multiple British Council sites in India. The successful provider is a large organisation, and five bidders reached the final stage, indicating competition from established facilities services businesses. Relevant experience in office facilities management, dependable housekeeping delivery and the capacity to manage a multi-site public-sector account would make a supplier credible for this buyer’s requirement.

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Notice Information

Notice Title

FACILITY MANAGEMENT & MAINTENANCE SERVICES FOR THE BRITISH COUNCIL INDIA (BCD, BCE & BCMS)

Notice Description

Facility management and maintenance Services for India Offices. British Council for the provision of a range of facilities management services across all our sites in India. We are seeking qualified and experienced provider(s) to deliver a range of services, including Facilities Management(MEP) & Housekeeping .

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e617
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078329-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98341110 - Housekeeping services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,900,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Apr 20264 months ago
Contract Period
30 Aug 2026 - 30 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
British Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JQ
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

Krystal Integrated Services Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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