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Laundry Services in Scotland

Caledonian Sleeper Limited

This public procurement record has 1 release in its history.

Tender

18 Aug 2026 at 11:59

Tender Notice
Summary of the contracting process

Caledonian Sleeper Limited is procuring laundry-collection and laundering services to support its sleeper-train operations in Scotland. The requirement covers collecting laundry, transporting it to and from the supplier’s facilities, loading and unloading, moving laundry around depots, laundering it, and returning it to the relevant railway locations. Lot 1 covers Aberdeen Clayhills Depot and Inverness train station. Lot 2 covers Fort William train station. Collections are required six days a week, from Monday to Saturday, excluding Christmas Day, Boxing Day and New Year’s Day. Suppliers must provide a two-stage collection and delivery service, with items collected on one occasion and delivered after laundering. Standard items require a 24-hour turnaround; filled products such as duvets and pillows, and items needing special treatment, require seven days.

The procurement has reached tender: Caledonian Sleeper Limited invited offers through an open procedure, with electronic submission. The deadline for bids is 29 September 2026 at 4:00 pm; bids are to be opened at that time, and the evaluation period starts then. The estimated value is £900,000. Each lot has a contract duration of 1,440 days and a possible 12-month extension. The buyer may also order ad-hoc laundering of mattress protectors and duvets. Both lots may be combined, and variants are not allowed. Awards will be based on 40% price and 60% quality. Quality is assessed through quality control (30%), staff and training (25%), business continuity (25%) and environmental impact (20%). Bids must be in English and remain valid for 180 days.

This opportunity suits commercial laundries and specialist textile-care providers able to operate a reliable collection, transport, laundering and return service for railway operations. Suppliers need sufficient processing capacity and transport resources to support frequent weekday and Saturday collections across Aberdeen and Inverness, or at Fort William, while meeting the required turnaround times. Relevant experience in handling filled laundry items, stains and other special-treatment requirements will be useful. The requirement also favours businesses with robust quality-control systems, trained staff and effective staff-development arrangements. Strong business-continuity planning is important because the service supports ongoing sleeper-train operations. Providers able to demonstrate environmentally responsible laundering and transport practices will also be well placed, since environmental impact forms part of the quality assessment. A supplier may bid for one lot or seek work covering both locations.

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Notice Information

Notice Title

Laundry Services in Scotland

Notice Description

Supply of Laundry services required to support Caledonian Sleepers operations at Aberdeen, Inverness (lot 1) and Fort William. (lot 2)

Lot Information

Laundry services Aberdeen and Inverness

Laundry Service - Laundry to be collected Monday, Tuesday, Wednesday, Thursday, Friday, Saturday (except Christmas Day, Boxing Day and New Year's Day) at the location of Aberdeen Clayhills Depot and Inverness train station Product will be collected on one occasion, laundered, and delivered on a second occasion. The turnaround shall be 24 hours for all items, exempt for filled products (e.g., duvets, pillows) and products requiring special treatment (i.e., stains) where the turnaround shall be 7 days. Loading and unloading of laundry for transport to and from CSL locations, as well as movement of laundry on depots.

Options: Ad-hoc laundering of mattress protectors and duvets

Renewal: 12 months extension

Laundry services Fort William

Laundry Service - Laundry to be collected Monday, Tuesday, Wednesday, Thursday, Friday, Saturday (except Christmas Day, Boxing Day and New Year's Day) at the location of Fort William train station. Product will be collected on one occasion, laundered, and delivered on a second occasion. The turnaround shall be 24 hours for all items, exempt for filled products (e.g., duvets, pillows) and products requiring special treatment (i.e., stains) where the turnaround shall be 7 days. Loading and unloading of laundry for transport to and from CSL locations, as well as movement of laundry on depots.

Options: Ad-hoc laundering of mattress protectors and duvets

Renewal: 12 months extension

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e674
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078489-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98311000 - Laundry-collection services

Notice Value(s)

Tender Value
£900,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Aug 20261 weeks ago
Submission Deadline
29 Sep 20262 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Caledonian Sleeper Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV1 1PP
Postcode Area
Inverness
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM Scotland
Local Authority
Highland
Electoral Ward
Inverness Central
Westminster Constituency
Inverness, Skye and West Ross-shire

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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