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Healthset System Implementation and Deployment

University Hospitals Dorset NHS Foundation Trust

This public procurement record has 1 release in its history.

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19 Aug 2026 at 09:26

UK5 - Transparency Notice
Summary of the contracting process

University Hospitals Dorset NHS Foundation Trust procured dedicated technical support for the implementation, deployment and configuration of the Epic electronic health record system. The work covers Somerset NHS Foundation Trust and Dorset NHS Trusts, comprising University Hospitals Dorset NHS Foundation Trust, Dorset County Hospital NHS Foundation Trust and Dorset Healthcare University NHS Foundation Trust. This is a specialist healthcare information technology services requirement, focused on software implementation and the practical deployment of a complex electronic patient-record platform across NHS organisations in Somerset and Dorset. The buying organisation is University Hospitals Dorset NHS Foundation Trust, based at Poole Hospital in Poole. The requirement is relevant to suppliers delivering Epic implementation, configuration, deployment and technical support services in NHS or similarly complex healthcare environments.

The procurement is complete and was awarded through a direct award. The stated basis was that the selected supplier has intrinsic knowledge needed to support the complex Epic electronic health record implementation, with the rationale also citing unique supplier capability and technical reasons. The contract was awarded to The Black Fallow Company for £603,825 excluding VAT (£724,590 including VAT). The award covers software implementation services and is above the relevant threshold. The contract period is 2 September 2026 to 30 April 2028, with an option to extend by up to 12 months, to a maximum date of 30 April 2029. A signature milestone was scheduled for 1 September 2026. One lot was used, and it was identified as suitable for SMEs.

This outcome shows demand from University Hospitals Dorset NHS Foundation Trust and partner NHS organisations for specialist Epic electronic health record implementation support at multi-trust scale. A credible future competitor would need demonstrable, organisation-specific knowledge of Epic and the ability to support complex deployments across more than one NHS trust. Relevant capability includes technical implementation, system deployment, configuration and integration support, together with the capacity to coordinate delivery across Somerset and Dorset healthcare settings. Suppliers should be able to show experience of working with NHS stakeholders, managing complex clinical technology change and maintaining reliable technical support throughout implementation. The direct-award rationale indicates that distinctive Epic expertise and technical capability are likely to be decisive when this requirement is considered again.

How relevant is this notice?

Notice Information

Notice Title

Healthset System Implementation and Deployment

Notice Description

Provision of dedicated technical support to implement, deploy and configuration of Epic Electronic Health Record Solution across Somerset NHS FT and Dorset NHS Trusts of University Hospitals Dorset NHS FT, Dorset County Hospital NHS FT & Dorset Healthcare University NHS FT.

Procurement Information

Supplier has intrinsic knowledge to support complex implementation of EPIC EHR system

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e714
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078775-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72263000 - Software implementation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£603,825 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
19 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Aug 20261 weeks ago
Contract Period
2 Sep 2026 - 30 Apr 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University Hospitals Dorset NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
POOLE
Postcode
BH15 2JB
Postcode Area
Bournemouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK63 Bournemouth, Christchurch and Poole
Delivery Location
Not specified
Local Authority
Bournemouth, Christchurch and Poole
Electoral Ward
Poole Town
Westminster Constituency
Poole

Supplier Information

Number of Suppliers
1
Supplier Name

The Black Fallow Company

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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