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Social Care Case Management Systems

London Borough of Camden

This public procurement record has 1 release in its history.

Award

19 Aug 2026 at 10:58

Award Notice
Summary of the contracting process

The London Borough of Camden procured a social care case management system, classified as software and information systems. The requirement covers the provision of systems to support the council’s social care case management activity. Delivery is identified in the United Kingdom, with the buyer based at Camden Town Hall in London. This is a software supply opportunity rather than a construction or standalone professional services contract. Businesses relevant to this requirement are providers of case management platforms for social care organisations, particularly suppliers able to deliver and support an information system for a local authority environment. The procurement was arranged by the London Borough of Camden, a local authority, and the selected supplier was Access UK Limited.

The procurement is complete and has reached award. It used a limited procedure without prior publication of a call for competition, through a procurement framework, with price as the stated award criterion. The process recorded one bid. The sole lot is marked cancelled, while the associated award to Access UK Limited is active and the contract is active. The awarded contract value is £1,877,938 including the stated currency of GBP. The contract was signed on 30 June 2026. The award record identifies Access UK Limited as the supplier. No separate award date or contract duration is recorded in the available procurement details. The process is covered by the Government Procurement Agreement.

This procurement demonstrates demand from Camden for a substantial social care case management system, delivered through a framework-based route and assessed on price. A credible competitor for a comparable requirement would need a proven social care case management platform, the technical capability to supply and support software for a local authority, and sufficient organisational capacity to deliver a sizeable public-sector system. Experience of framework procurement and the ability to submit a commercially competitive price would be important, given the stated evaluation basis. Providers should be able to show that their systems are appropriate for social care case management rather than general-purpose information management. The award also identifies an established software supplier as the benchmark competitor for this buyer.

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Notice Information

Notice Title

Social Care Case Management Systems

Notice Description

Provision of Social Care Case Management Systems

Procurement Information

Procurement Framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e744
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078862-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,877,938 £1M-£10M

Notice Dates

Publication Date
19 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Jun 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Camden
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
WC1H 9JE
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified
Local Authority
Camden
Electoral Ward
King's Cross
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

Access UK Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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