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Project_25122 Unified Communications Team Hardware and Purchase Installation (2)

Department for Work & Pensions

This public procurement record has 1 release in its history.

AwardUpdate

19 Aug 2026 at 13:19

Award Notice
Summary of the contracting process

The Department for Work & Pensions procured IT services for a Unified Communications environment, focused on wrap-around support for its Microsoft Teams estate. The requirement also covers associated team hardware and purchase installation. This is a service contract combining technology support with the supply and installation of communications hardware, rather than a standalone equipment purchase. Delivery and activity are based in Blackpool. The named buyer is the Department for Work & Pensions, a UK government department. The work is classified under IT services covering consulting, software development, internet and support. The requirement was organised as a single lot covering the Unified Communications support service and related hardware activity.

The procurement has been awarded. The contract was signed on 30 November 2022 and has a duration of 1,800 days, including extension options; the stated service period ran from 1 December 2022 to 30 November 2025. The contract value is £9,000,000 including VAT. Stone Technologies Ltd trading as Converge Technology Solutions was selected for the single lot. The award is recorded as active and the contract is also active. The procurement used a tender process under the 2014 EU public procurement legal basis. The published contract amendment corrected the highest value to include VAT: the earlier stated range of £4.8 million to £7.5 million was corrected to £4.8 million to £9 million, with both figures VAT-inclusive.

This procurement demonstrates substantial demand from the Department for Work & Pensions for managed support of a Microsoft Teams estate, alongside communications hardware procurement and installation. Competitors would need credible Microsoft Teams and unified communications capability, including the capacity to provide continuing wrap-around support rather than a one-off deployment. Relevant strengths would include technical support operations, estate management, troubleshooting, software and internet support, hardware sourcing, and installation delivery in Blackpool. The selected supplier is recorded as a large organisation, indicating that the requirement can suit providers able to maintain a sizeable service operation and handle public-sector delivery. Businesses preparing for a future requirement should be able to demonstrate dependable support capacity across the full technology lifecycle.

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Notice Information

Notice Title

Project_25122 Unified Communications Team Hardware and Purchase Installation (2)

Notice Description

Lot Information

Lot 1

Contract with Unified Comms - wrap around support contract for the MS Teams estate

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e795
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078977-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£9,000,000 £1M-£10M

Notice Dates

Publication Date
19 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Nov 20223 years ago
Contract Period
1 Dec 2022 - 30 Nov 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Work & Pensions
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLD4 Lancashire
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Stone Technologies Ltd t/a Converge Technology Solutions

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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