This public procurement record has 1 release in its history.

Award

19 Aug 2026 at 14:55

Summary of the contracting process

Believe Housing Limited, a housing organisation based in Seaham, procured an employee voice and listening platform. The service is intended to support colleague engagement, employee surveys and ongoing listening, rather than the supply of physical goods or construction works. It is classified as an information technology service and is delivered for Believe Housing in the United Kingdom. The requirement covers a single service package, bringing together the platform and the associated capability needed to collect and use employee feedback. This is relevant to providers of employee engagement software, staff survey platforms, workforce listening tools and related analytics services that support organisational decision-making through structured colleague feedback.

The procurement has been awarded and the tender is complete. Believe Housing used a below-threshold limited competition. One lot was awarded to WorkBuzz Analytics Limited on 19 August 2026. The award value is £43,500 excluding VAT, or £52,200 including VAT. The contract period is 1 September 2026 to 31 August 2028, with an option to renew once for 12 months, allowing the contract to run until 31 August 2029. Four bids were received and four reached the final stage, including three from SMEs. The award is active, and the planned contract signature date was 31 August 2026. Evaluation details are not published.

This award demonstrates a defined requirement from a housing organisation for a hosted or otherwise deliverable employee engagement, survey and listening platform, with information technology services supporting the solution. A credible future competitor would need a functioning platform for gathering colleague views, running surveys and maintaining employee listening activity, together with the analytics and service capability to turn responses into useful organisational insight. The competition attracted four final-stage bids, three from SMEs, indicating that specialist smaller providers can compete through this route. Relevant suppliers are likely to be employee experience technology firms, workforce survey specialists and engagement analytics providers able to support a housing-sector client with a focused service package.

How relevant is this notice?

Notice Title

Employee Voice and Listening Platform

Notice Description

Believe Housing seeks a supplier to provide a colleague engagement, survey and listening platform

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e7d0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079079-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£43,500 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Aug 20261 weeks ago
Contract Period
1 Sep 2026 - 31 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BELIEVE HOUSING LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SEAHAM
Postcode
SR7 7TT
Postcode Area
Sunderland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
Not specified

Local Authority
County Durham
Electoral Ward
Dalton & Dawdon
Westminster Constituency
Easington

Supplier Information

Number of Suppliers
1
Supplier Name

WorkBuzz Analytics Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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