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A38 Saltash Tunnel Management System (TCMS)

National Highways Limited

This public procurement record has 1 release in its history.

AwardUpdate

19 Aug 2026 at 18:02

Award Notice
Summary of the contracting process

National Highways Limited procured services to operate, maintain and support the A38 Saltash Tunnel Management System (TCMS). The requirement covers programming for systems and user software, disaster-recovery services, helpdesk and technical support, software testing, and hardware disaster-recovery consultancy. It concerns the tunnel’s management and control infrastructure, including the technology needed to keep the system supported and recoverable. The procurement was a single requirement covering the A38 Saltash Tunnel, with delivery in the United Kingdom. The buyer is National Highways Limited, the company responsible for managing England’s strategic road network. The scope combines software, operational support, testing and resilience work rather than a standalone supply of equipment.

This procurement has been awarded and the contract is active. National Highways Limited awarded the requirement to P. DUCKER SYSTEMS LIMITED. The award was made on 19 August 2026, and the contract was signed on the same date. The contract period runs from 1 April 2023 to 31 March 2028. Its value is £11,865,312. The procedure used was a tender under the legal framework for public procurement, with one lot covering the complete A38 Saltash Tunnel Management System requirement. The contract was subsequently amended to add further works, services or supplies needed after installation work progressed, including additional tunnel equipment requirements and Lane Control and Urban MS4 signs.

This requirement is relevant to established tunnel-technology and transport-control-system suppliers able to combine software engineering with operational support. A credible competitor would need capability in programming systems and user software, software testing, helpdesk provision and disaster recovery, alongside the specialist knowledge needed to support hardware and tunnel infrastructure. Experience of safety-critical or security-compliant environments would be important because the requirement involved design-and-build deliverables, approvals and security compliance. The awarded supplier was recorded as a large organisation, indicating that substantial delivery capacity was relevant. Suppliers should also be able to manage detailed equipment design and installation interfaces, including cabinets, cabling, lighting, power-supply sizing and lane-control signage.

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Notice Information

Notice Title

A38 Saltash Tunnel Management System (TCMS)

Notice Description

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e812
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079222-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72120000 - Hardware disaster-recovery consultancy services

72211000 - Programming services of systems and user software

72251000 - Disaster recovery services

72253000 - Helpdesk and support services

72254000 - Software testing

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£11,865,312 £10M-£100M

Notice Dates

Publication Date
19 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Aug 20261 weeks ago
Contract Period
1 Apr 2023 - 31 Mar 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Highways Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B4 6GA
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

P. DUCKER SYSTEMS LIMITED

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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