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Telemetry System and Support Services

NORTHERN GAS NETWORKS LIMITED

This public procurement record has 2 releases in its history.

Award

20 Aug 2026 at 15:26

UK6 - Contract Award Notice
Award

20 Aug 2026 at 15:19

UK5 - Transparency Notice
Summary of the contracting process

Northern Gas Networks Limited procured telemetry system and support services for the safe and reliable operation of critical operational infrastructure. The requirement covers operational telecommunications, telemetry network services, technical support, monitoring, maintenance and related managed services. It also includes improvements to associated infrastructure and security support to maintain service continuity. The services support an existing telemetry platform and wider infrastructure used by the gas network operator. Delivery covers North East England and Yorkshire and the Humber. This is a specialist operational technology and telecommunications requirement, with an IT support and network services element. Businesses relevant to this requirement would typically provide managed telemetry networks, operational communications, technical monitoring, maintenance, infrastructure improvement and security support for critical infrastructure operators.

The procurement is complete and was awarded on 31 July 2026. Northern Gas Networks made a direct award to Arqiva Limited under the utilities regime, using a single-supplier technical-reasons rationale. The buyer stated that the existing platform, supporting infrastructure and managed service arrangements are technically integrated, and that changing supplier would create disproportionate operational, transition and continuity risks. The award covers one lot. The awarded value is £701,728.40 excluding VAT and £842,069.28 including VAT. The contract period runs from 29 August 2026 to 31 July 2028. A signature was scheduled for 29 August 2026. The stated purpose is to continue the existing service while Northern Gas Networks develops its longer-term communications strategy.

This procurement shows sustained demand from Northern Gas Networks for specialist telemetry and operational communications services supporting critical infrastructure. A credible future competitor would need to demonstrate experience operating and supporting integrated telemetry platforms, telecommunications networks and associated infrastructure, together with dependable monitoring, maintenance and technical support. The requirement also points to the importance of infrastructure improvement, cyber and security support, service continuity and controlled transition in a safety-critical environment. Suppliers would need to understand the operational consequences of interruption and show that their systems and support arrangements can work reliably across the North East of England and Yorkshire and the Humber. The direct award rationale indicates that technical integration with existing platforms and the ability to manage transition risk are central competitive considerations.

How relevant is this notice?

Notice Information

Notice Title

Telemetry System and Support Services

Notice Description

Northern Gas Networks Limited has awarded a contract to Arqiva Limited for the continued provision of telemetry system and support services. The contract provides ongoing operational telecommunications, telemetry network services, technical support, monitoring, maintenance and related services required to support the safe and reliable operation of critical operational infrastructure. The contract also includes associated infrastructure improvements and security support services to maintain service continuity during the contract term. The arrangement represents an extension and modification of an existing operational service contract and supports continuity of service whilst Northern Gas Networks progresses its longer-term communications strategy.

Procurement Information

Northern Gas Networks Limited has awarded a contract to Arqiva Limited for the continued provision of telemetry system and support services. The services are delivered through an existing telemetry platform, supporting infrastructure and managed service arrangements operated by Arqiva. Due to the technical integration of the existing service, operational continuity requirements and the critical nature of the telemetry network, competition is absent for technical reasons. A change of supplier during the contract period would create disproportionate technical, operational and transition risk and would adversely impact continuity of service. The awarded contract provides continuity of an existing operational service whilst Northern Gas Networks progresses its longer-term communications strategy.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e8d6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079561-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£701,728 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Aug 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20263 weeks ago
Contract Period
29 Aug 2026 - 31 Jul 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHERN GAS NETWORKS LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COLTON LEEDS
Postcode
LS15 8TU
Postcode Area
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Garforth & Swillington
Westminster Constituency
Leeds East

Supplier Information

Number of Suppliers
1
Supplier Name

ARQIVA LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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