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The Provision of Self-Contained Apartments for Enablement Services with Extra Care Scheme

Borough of Telford & Wrekin

This public procurement record has 1 release in its history.

Award

21 Aug 2026 at 15:56

UK5 - Transparency Notice
Summary of the contracting process

The Borough of Telford & Wrekin commissioned six self-contained, unfurnished apartments at Stirchley House Extra Care Scheme in Telford for short-term enablement services following hospital discharge. The accommodation supports people who need both care and housing, with access to facilities on site. The requirement covers exclusive use of the apartments, management of empty rooms by the council, and housing management services. The registered landlord must provide residents with scheme information, coordinate rent and service-charge invoicing, and oversee housing management. The housing manager must manage rent and service charges, meter readings, agreed fixtures and fittings, regulatory compliance, resident orientation, meet-and-greet arrangements, repairs, maintenance and day-to-day services supporting enablement. This is a health and social work services requirement.

The procurement has been completed and awarded through a direct, below-threshold procedure without competition under the light-touch regime. It comprised one lot and was awarded to Pinnacle Housing Limited. The award value is £387,627.12 gross in GBP. The contract period runs from 21 August 2026 to 30 June 2027, with a maximum extension date of 30 June 2029. Two individual one-year extensions or one two-year extension have been agreed, subject to service performance, established demand, positive impact on people’s lives and reduced pressure on local hospitals, monitored through contract monitoring and data analysis. The award is recorded as pending, with contract signature scheduled for 21 August 2026.

This requirement shows demand from Telford & Wrekin for housing providers able to supply and manage self-contained accommodation linked to hospital-discharge enablement services. A credible future supplier would need access to suitable extra-care or supported-housing premises, landlord or registered-landlord capability, and the capacity to dedicate multiple apartments to short-term placements. Relevant operational strength includes rent and service-charge administration, invoicing coordination, meter readings, room fit-out, repairs, facilities maintenance and regulatory compliance. Providers would also need housing-management staff able to orientate residents, deliver meet-and-greet arrangements and manage day-to-day services alongside care-related requirements. Experience supporting vulnerable residents, working with councils and hospitals, and demonstrating service outcomes through monitoring and data analysis would strengthen a competing proposition.

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Notice Information

Notice Title

The Provision of Self-Contained Apartments for Enablement Services with Extra Care Scheme

Notice Description

This agreement relates to the utilisation of 6 self-contained apartments for short term enablement services from hospital. The apartments are to be made available by the housing supplier to support with hospital discharge processes, where there are both care requirements and accommodation requirements. There will be exclusive use of these apartments for the duration of this contract at the Stirchley House Extra Care Scheme. The apartments will be provided unfurnished. Void/Empty rooms will be managed by the council. Individuals placed in these rooms will have access to facilities on site. Registered Landlord The registered landlord will provide a scheme information pack for all Residents utilising the Enablement Service; The registered landlord will instruct the Housing Manager to co-ordinate all invoicing to the Council in relation to Rent and Service Charges for the Apartments; The registered landlord has employed the Housing Manager to be responsible for managing all housing management services at the Premises. Housing Management Provider The Housing Manager will be responsible for the collection of Rent and Service Charge for all Apartments in the Premises; The Housing Manager will arrange meter readings for all Apartments at the commencement of the utilisation of the Enablement Services; The Housing Manager will ensure that each of the Apartment's rooms are fitted out in line with the agreed fittings and fixtures as provided by the Council; The Housing Manager will ensure that the Apartments are maintained and meets all regulatory compliance requirements; The Housing Manager will ensure that all Residents receive an orientation of the Premises and provide a 'meet and greet' for new Residents; The Housing Manager will ensure that all provided facilities are well maintained and will be responsible for any repairs or maintenance at the Premises; The Housing Manager will manage day to day services to support with effective Enablement Services at the Premises.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e9de
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080050-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£387,627 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Aug 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 Aug 20265 days ago
Contract Period
21 Aug 2026 - 30 Jun 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Borough of Telford & Wrekin
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TELFORD, SHROPSHIRE
Postcode
TF3 4JA
Postcode Area
Telford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG21 Telford and Wrekin
Delivery Location
Not specified
Local Authority
Telford and Wrekin
Electoral Ward
Malinslee & Dawley Bank
Westminster Constituency
Telford

Supplier Information

Number of Suppliers
1
Supplier Name

PINNACLE HOUSING LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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