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Administration Support of Engagement and Participation (Supported People, Unpaid Carers and Communities)

North Lanarkshire Council

This public procurement record has 2 releases in its history.

Award

17 Sep 2026 at 16:55

Award Notice
Tender

21 Aug 2026 at 16:31

Tender Notice
Summary of the contracting process

North Lanarkshire Council, working with the Integrated Joint Board and University Health and Social Care North Lanarkshire, sought a single lead organisation to administer engagement and participation across health and social care. The service would coordinate involvement by supported people, unpaid carers, community groups and voluntary organisations in shaping services, policies, strategies and priorities. Responsibilities included maintaining partnerships, supporting community and carer representation in governance, managing an Engagement and Participation Fund, developing engagement processes, and delivering monitoring, evaluation, feedback and accountability arrangements. The work was to support the 2024–2028 Engagement and Participation Strategy and Framework and strengthen inclusive, person-centred and preventative approaches. Delivery was across North Lanarkshire. This is a social services contract, classified under CPV 85320000.

The procurement used an open procedure for social and other specific services, with electronic submissions in English. It was divided into one lot and sought a single supplier. The tender was valued at £672,000 including the lot value, with a contract duration of 840 days. The submission deadline was 11 September 2026 at 12:00. The published evaluation criteria and performance requirements were set out in the procurement documents. The process was cancelled and discontinued, with the award recorded as unsuccessful; no supplier was selected. The procurement was run by North Lanarkshire Council under the Public Contracts (Scotland) Regulations 2015, Regulation 74. Review proceedings could be brought in the Sheriff Court or Court of Session for an alleged breach of procurement duties.

This requirement indicates demand for organisations experienced in leading public engagement across health and social care, particularly where work involves people with lived experience, unpaid carers, communities and voluntary-sector partners. A credible future provider would need strong partnership-building and coordination skills, established methods for reaching diverse and under-represented groups, and the ability to support meaningful representation in governance and strategic forums. Relevant capability would also include administering grant or participation funds, maintaining transparent allocation and monitoring arrangements, managing feedback, and demonstrating measurable outcomes. Suppliers would need sufficient capacity to act as a single coordinating organisation across North Lanarkshire while working collaboratively with existing networks. Experience of evaluation, performance reporting, inclusive engagement and person-centred service improvement would be directly relevant.

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Notice Information

Notice Title

Administration Support of Engagement and Participation (Supported People, Unpaid Carers and Communities)

Notice Description

The Council intend to establish a contract with a single supplier to act as the lead organisation for Engagement and Participation activities across University Health and Social Care North Lanarkshire (UHSCNL), on behalf of North Lanarkshire Council (NLC) and the Integrated Joint Board (IJB). In the style of an open procedure all in accordance with The Public Contracts (Scotland) Regulations 2015, Regulation 74.

Lot Information

Lot 1

North Lanarkshire has a strong history of engagement and participation with supported people, unpaid carers, community groups and voluntary organisations. Building on these established relationships and networks, the Agreement will ensure continued meaningful involvement of people with lived experience in shaping health and social care services, policies, strategies and priorities. The Agreement will support UHSCNL's commitment to ensuring that the voices of supported people, carers and communities are heard and influence decision-making at both operational and strategic levels. The successful Contractor will act as the single point of contact for Engagement and Participation across UHSCNL and will have responsibility for leading, coordinating and overseeing engagement and participation activity. This includes involvement in governance arrangements, developing and maintaining strategic partnerships, supporting representation within UHSCNL governance structures, and administering an Engagement and Participation Fund to support curated organisations and community groups involved in engagement activities. . . The Agreement includes: -Leading and coordinating engagement and participation activity across UHSCNL. -Developing processes for engagement and participation. -Supporting representation of communities, supported people and carers within UHSCNL governance structures and strategic forums. -Managing the allocation and monitoring of Engagement and Participation funding. -Working collaboratively with existing and new stakeholder organisations to strengthen engagement opportunities. -Supporting the development and delivery of the UHSCNL Engagement and Participation Strategy and Framework 2024-2028. -Developing planning, performance, monitoring and evaluation arrangements to measure impact and outcomes. -Ensuring effective communication, feedback mechanisms, transparency and accountability across all engagement and participation activity. . Ambitions and Objectives: The ambition of the Agreement is to create a coordinated, inclusive and sustainable approach to engagement and participation which enables supported people, unpaid carers and communities to have meaningful opportunities to influence health and social care strategy, policies and services across North Lanarkshire. Key objectives include: -Strengthening the involvement of supported people and unpaid carers in decision-making and service improvement. -Ensuring the views and experiences of communities directly inform policy, strategy and service development. -Expanding and enhancing engagement methods to reach a broader and more diverse range of people. -Supporting preventative and person-centred approaches to health and social care. -Building capacity within community and voluntary sector organisations to facilitate engagement and participation. -Promoting accountability, transparency and continuous improvement through effective governance and evaluation. -Ensuring engagement and participation activity delivers measurable outcomes and contributes to improved health and social care services for the people of North Lanarkshire. . Please refer to the Annex 1 - Details of Requirements (NLC-CPT-26-033) for full detailed specification. Additional information: Additional information PLEASE BE AWARE OF THE EXCLUSION GROUNDS: Economic Operators may be excluded from this competition if they are in any of situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e9ed
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/088417-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85320000 - Social services

Notice Value(s)

Tender Value
£672,000 £500K-£1M
Lots Value
£672,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Sep 20261 months ago
Submission Deadline
11 Sep 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Active
Awards Status
Unsuccessful
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Lanarkshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MOTHERWELL
Postcode
ML1 1AB
Postcode Area
Motherwell
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM34 North Lanarkshire
Delivery Location
TLM84 North Lanarkshire
Local Authority
North Lanarkshire
Electoral Ward
Motherwell South East and Ravenscraig
Westminster Constituency
Motherwell, Wishaw and Carluke

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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