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Online Accessibility Guide

London Borough of Newham

This public procurement record has 1 release in its history.

Planning

25 Aug 2026 at 14:26

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The London Borough of Newham plans to procure an online accessibility guide for venues and amenities across the borough. The service will assess venues and publish accessibility findings online, using accessible formats and appropriate languages. The public website must be free to use without registration or an app, although optional accounts or an accompanying app may be offered. Assessments may cover public transport, shops and markets, hospitality venues, museums, parks and gardens, cinemas, theatres, tourist attractions, and sports and leisure facilities. The information is intended for all residents, particularly people with physical, learning or sensory disabilities, people with poor mental health, and disabled people’s parents and carers. The work is a digital accessibility and website service, classified under CPV 72413000, delivered in London Borough of Newham.

This procurement is at the planning stage: Newham has stated an intention to re-procure and is seeking market input before inviting tenders. The anticipated procedure is a below-threshold service procurement, with one planned lot. The buyer expects the service to run from 1 April 2027 to 31 March 2030. Its anticipated value is approximately £10,000 per year, with an estimated total of £30,000 excluding VAT and £36,000 including VAT. The venues and amenities to be assessed will be agreed annually with the Council. Preliminary market engagement is planned, with organisations asked to register their interest by 17 September 2026. This is not an invitation to tender; the engagement will help Newham prepare the future procurement.

The work will suit organisations that can combine accessible digital product delivery with practical venue accessibility surveying. Relevant suppliers are likely to have trained surveyors able to assess physical access, toilets, parking, transport links, sensory provision, neurodiverse-friendly spaces and arrangements for assistance dogs. They should be able to gather, review and maintain structured accessibility information across a changing annual programme of venues and amenities. Strong candidates will also understand inclusive design and accessible web publishing, including presenting findings in appropriate languages and formats for people with different disabilities. Experience delivering public-facing accessibility guides, venue audits, community information platforms or similar services would be useful. Suppliers should consider whether they have the expertise, experience, appetite and capacity to support the Council’s planned procurement and subsequent three-year service.

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Notice Information

Notice Title

Online Accessibility Guide

Notice Description

The London Borough of Newham intends to re-procure an online platform that will provide accessibility data on local venues/amenities, which will be free to access for all residents. The provider will be required to assess each venue/amenity and publish their findings online in accessible formats and appropriate languages. The information should be published on a website that is free to access and does not require people to register or download an App in order to access it. (This does not prevent the offer including an option to create an account or being supplemented by an App.) The existing platform can be viewed at https://www.accessable.co.uk/london-borough-of-newham The platform will be available to all residents of the borough but, the target audience includes people with physical disabilities, people with learning disabilities, people with poor mental health, people with sensory impairments and the parents and carers of disabled people. Hence, the platform must be accessible to people with various disabilities. The type of venues/amenities to be assessed will include, but are not limited to, - Public transport - Shops & markets - Pubs, clubs and other hospitality venues - Museums, parks and gardens - Cinemas & theatres - Tourist attractions - Sports and leisure facilities. The venues/amenities to be assessed/reviewed will be agreed on an annual basis with the Council. The assessments must be conducted by trained surveyors and must consider, as a minimum, the following aspects of each venue/amenity, as appropriate. - Physical accessibility, including doorways, ramps and level access - Accessible toilet facilities including gender inclusive toilets, stoma friendly toilets and baby changing facilities - Sensory accessibility such as assistive listening and audio description - Parking - Accessible public transport links - Neurodiverse-friendly spaces - Assistance dogs (and other animals). The service will be required to be available from 1 April 2027. The anticipated value of the contract is c. PS10,000 pa over three years. The London Borough of Newham is seeking expressions of interest from organisations that have the expertise, experience, appetite and capacity to deliver the above service to support its preparation for a procurement exercise.

Planning Information

Please contact Jason McCulloch (Jason.Mcculloch@newham.gov.uk) by 5pm on 17th September 2026 to register your interest.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06eba6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080884-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72413000 - World wide web (www) site design services

Notice Value(s)

Tender Value
£30,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Aug 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
17 Sep 20263 weeks to go
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Newham
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E16 2QU
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI41 Hackney and Newham
Local Authority
Newham
Electoral Ward
Royal Albert
Westminster Constituency
West Ham and Beckton

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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