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School Mentoring for resettled refugee families

Oxford City Council

This public procurement record has 2 releases in its history.

AwardUpdate

28 Aug 2026 at 15:34

UK7 - Contract Details Notice
Award

26 Aug 2026 at 12:20

UK7 - Contract Details Notice
Summary of the contracting process

Oxford City Council procured a school mentoring service for families resettled as refugees in Oxford. The service uses a structured, holistic one-to-one mentoring model to help parents and children build confidence, understand the UK education system and participate more actively in learning. Delivery is trauma-informed, recognising families’ past experiences and promoting stability, trust and wellbeing. The work covers guidance, counselling, social services and social work. It includes support for parents or carers, children, referred families and participating schools, with education-related needs identified and addressed through agreed support plans. The requirement is a light-touch social service delivered for Oxford City Council, with the successful supplier providing direct family mentoring and liaison with schools.

The procurement is complete and the contract was awarded to Asylum Welcome. It used a below-threshold limited competition. One lot was completed. The contract was signed on 24 August 2026 and runs from 1 September 2026 to 31 August 2027, with a 24-month extension available, allowing the period to continue until 31 August 2029. The awarded contract value is £180,546 gross, in pounds sterling, and is below the applicable threshold. The published outcome identifies one active award and one active contract. Performance requirements include contacting and offering support to every referred refugee under a resettlement scheme, engaging at least 80% of eligible families, recording needs and support plans, and reporting family and school feedback, anonymised case studies, barriers and lessons learned.

This procurement demonstrates a defined requirement for specialist refugee-family support connected to children’s education. A credible future competitor would need to provide trained mentors able to offer sensitive, trauma-informed one-to-one support, build trust with parents and children, and help families navigate the UK education system. It would also need the capability to identify education-related needs, agree support plans and communicate effectively with schools. The buyer expects systematic outreach to referred families, strong engagement after an offer of support, and evidence of improved parental understanding, confidence and school communication. Suppliers should be able to manage and evidence support-fund expenditure, collect feedback from families and schools, produce anonymised case studies, and report barriers, lessons and recommendations. Experience working with resettled refugee families and local education services would be directly relevant.

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Notice Information

Notice Title

School Mentoring for resettled refugee families

Notice Description

The programme seeks to address these challenges through a structured and holistic model of support centred around a dedicated one-to-one mentoring offer. This approach enables families to build confidence, develop their understanding of the education system, and engage more actively in their children's learning. Delivery will be guided by trauma-informed principles, ensuring that support is sensitive to past experiences and promotes stability, trust and wellbeing for both parents and children.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ec56
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082292-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85310000 - Social work services

85312300 - Guidance and counselling services

85320000 - Social services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£180,546 £100K-£500K

Notice Dates

Publication Date
28 Aug 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Aug 20261 weeks ago
Contract Period
1 Sep 2026 - 31 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Oxford City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
OXFORD
Postcode
OX1 1BX
Postcode Area
Oxford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
Not specified
Local Authority
Oxford
Electoral Ward
Holywell
Westminster Constituency
Oxford West and Abingdon

Supplier Information

Number of Suppliers
1
Supplier Name

Asylum Welcome

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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