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Provision of Orthodontics Services for Hereford & Worcestershire

NHS Herefordshire and Worcestershire Integrated Care Board

This public procurement record has 1 release in its history.

Award

26 Aug 2026 at 13:11

Award Notice
Summary of the contracting process

NHS Herefordshire and Worcestershire Integrated Care Board is procuring orthodontic services for patients in Herefordshire and Worcestershire, delivered through the existing service model. The requirement covers the provision of orthodontic treatment under patient contracts, with Castle Quay Orthodontics identified as the existing provider. The Office of the West Midlands is acting on behalf of the ICB. This is a healthcare services requirement, classified under CPV 85131100 (orthodontic services), rather than a supply or construction opportunity. The contracting arrangement concerns service delivery across the relevant local area, with the published item location identified as the West Midlands. The buyer is a public NHS body based in Worcester, and the selected supplier is an SME based in Hereford.

The process is recorded as complete and uses the Provider Selection Regime 2023, Direct Award Process C, without a prior call for competition. The intention to award was approved on 14 August 2026, with a representation deadline of midnight on 7 September 2026; the notice states that formal award had not yet occurred. Castle Quay Orthodontics is identified as the selected provider. The contract is recorded as active and signed on 14 August 2026. It starts on 1 October 2026 and runs for seven years, with an option to extend by three years, ending on 30 September 2036. Its lifetime value is £10,769,173.67, subject to 2026/27 DDRB. Evaluation used equal pass/fail criteria covering quality and innovation, value, integration and sustainability, access and choice, and social value; the lot records quality at 100% and price at 0%.

This procurement demonstrates sustained NHS demand for locally delivered orthodontic services at substantial scale, and shows that an incumbent provider with evidence of satisfactory current performance was considered credible for continuation. A future competitor would need to demonstrate reliable orthodontic treatment delivery, strong clinical quality and innovation, and the ability to maintain service performance over a long-term patient contract. Evidence should address value, integration with commissioners and other services, collaboration, and service sustainability. Providers would also need to show how they improve access, reduce health inequalities and support patient choice, alongside measurable social value. The assessment route favours clear, evidence-based responses against the Provider Selection Regime’s key criteria and the ability to meet all basic selection requirements. The selected supplier’s SME status indicates that this scale of service can be delivered by a focused specialist provider.

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Notice Information

Notice Title

Provision of Orthodontics Services for Hereford & Worcestershire

Notice Description

The Office of the West Midlands on behalf of NHS Hereford & Worcestershire ICB are awarding PDS contracts on a Direct Award Process C basis for the Provision of Orthodontic Services.<br/>The contracts are for a period of 7 years with an option to extend for a further 3 years. Contracts commence 01 October 2026.

Lot Information

Lot 1

The contract is to deliver Orthodontic Services. The incumbent provider listed has been delivering Orthodontic Services to patients in this area.

The Office of the West Midlands on behalf of NHS Hereford & Worcestershire ICB intends to award contracts to the existing provider Castle Quay Orthodontics via Direct Award Process C as described in regulation 9 of the Health Care Services (Provider Selection Regime) Regulations 2023.

Key criteria were specified, and assessment against each criterion was undertaken based on the current service delivery model and performance.

The supplier met all the requirements specified to the satisfaction of the Commissioner, and it is expected that they will satisfy the requirements of the new contract going forwards.

The contract start date is 01st October 2026 and will run until 30th September 2036. The total lifetime value of the contract is PS10,769,173.67 across 10 years. The value will be subject to 2026/27 DDRB.

Options: Yes - the contract is for 7 years with an option to extend for a further 3 years.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by midnight on 07 September 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ec7c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081288-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85131100 - Orthodontic services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£10,769,173 £10M-£100M

Notice Dates

Publication Date
26 Aug 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Aug 20261 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Herefordshire and Worcestershire Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WORCESTER
Postcode
WR3 7NS
Postcode Area
Worcester
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG12 Worcestershire CC
Delivery Location
TLG West Midlands (England)
Local Authority
Worcester
Electoral Ward
Claines
Westminster Constituency
Worcester

Supplier Information

Number of Suppliers
1
Supplier Name

Castle Quay Orthodontics

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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