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Provision of Outsourced Neurology Services for Barking, Havering & Redbridge University Hospital NHS Trust

Barking, Havering and Redbridge University Hospitals NHS Trust

This public procurement record has 2 releases in its history.

Award

07 Sep 2026 at 13:46

UK6 - Contract Award Notice
Award

07 Sep 2026 at 13:41

UK5 - Transparency Notice
Summary of the contracting process

Barking, Havering and Redbridge University Hospitals NHS Trust procured outsourced general neurology services for patients triaged as suitable for external clinics. The service covers an end-to-end pathway from outpatient assessment through diagnosis, treatment, clinically required follow-up and discharge to the referring clinician or GP. The provider is expected to deliver the relevant diagnostics, except DaT scans, manage patient information and clinical records securely, and send prompt discharge summaries covering diagnosis, investigations, treatment and ongoing recommendations. The requirement is intended to treat approximately 700 patients and reduce waiting lists while improving access to care. Longer-term conditions such as epilepsy, multiple sclerosis and Parkinson’s are to be referred back to GPs, with expedited re-referral to the Trust where needed. Delivery is for patients served by the Trust in Barking, Havering and Redbridge.

The procurement has reached the award stage, with Gutcare.org Ltd (Medcare World) selected as supplier for the single lot. The award date is 1 September 2026. The contract is valued at £462,000 gross in GBP and is scheduled to run from 18 September 2026 to 31 March 2027, with signature due by 18 September 2026. It used a Provider Selection Regime Direct Award Process C rather than an open competition. The Trust justified the route by citing the supplier’s incumbent status, high service standard, integration into the existing patient pathway, value for money, local accessibility and the disruption that changing provider would cause. The award is subject to a standstill period ending at 23:59 on 17 September 2026, during which providers may make representations.

This outcome indicates demand for outsourced hospital neurology capacity from an NHS trust seeking to clear waiting lists and maintain local patient access. A credible future competitor would need to provide general neurology clinics at sufficient scale, including assessment, treatment, follow-up and safe discharge across the full patient pathway. Relevant capability includes arranging and delivering diagnostic investigations, managing exceptions such as DaT scans, and making clinically appropriate decisions about GP discharge and expedited re-referral. Providers would also need robust information governance, secure clinical-record handling and reliable correspondence to referring clinicians. Experience integrating with an NHS pathway, demonstrating value for money and maintaining continuity of patient care would be particularly important, as would the capacity to mobilise locally without disrupting treatment.

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Notice Information

Notice Title

Provision of Outsourced Neurology Services for Barking, Havering & Redbridge University Hospital NHS Trust

Notice Description

Provider Selection Regime (PSR) Direct Award Process C for Provision of Outsourcing Neurology Services for Barking, Havering & Redbridge University Hospital NHS Trust (BHRUT). The contract is for general neurology services to treat 700x patients and support the reduction of waiting lists, improve patient access to care by providing an end-to-end pathway from outpatient appointment through to treatment, follow-up (where clinically required) and discharge back to the referring clinician or GP. This award is being made under Provider Selection Regime Direct Award C to Gutcare Ltd (Medcare World). The appropriate lifetime value of the contract is PS462,000 will be provisioned from 18/09/2026 till 31/03/2027. The provider will treat or discharge General Neurological patients that have been triaged as suitable for outsourced clinics by BHRUT. If follow-ups are required and part of general neurology pathways, the provider will continue to provide treatment for these patients. Any patients requiring long-term follow-up (e.g. diagnosis of Epilepsy, Multiple Sclerosis, or Parkinson's) will be discharged to the patients GP with advice to re-refer to BHRUT, which will be expedited. The expectation is that they will provide the full pathway, including all diagnostics with the exception of DaT scans which should be returned directly BHRUT. The provider ensures that all patient information, clinical records and correspondence are managed securely and that discharge summaries are sent promptly to the referring clinician, detailing diagnosis, investigations undertaken, treatment provided, ongoing management recommendations and any further actions required. Justification for Direct Award under Procedure C: * The provider is the current incumbent and has delivered the service to a high standard. * Their service is fully integrated into the patient care pathway. * The service has demonstrated to be value for money. * The service can be offered locally to the patient population and maintain patient health accessibility. * Provider change, or mobilisation will cause disruption for patients to be transferred and impact their treatment. All five PSR Key Criteria have been evaluated and documented internally. This procurement falls outside the scope of application of the regulations - Public Contracts Regulations 2015/Procurement Act 2023. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. This contract has not yet formally been awarded. This notice serves as an intention to award under the PSR. The publication of this notice marks the start of the standstill period and closes 23:59 Thursday 17/09/2026. Representations by providers must be made to the relevant authority by 17/09/2026. Any written representations should be made to - dangkhoa.nguyen@nhs.net. Supplier Legal Name: Gutcare.org Limited * Company Registration Number: 05357694 * Registered Office Address: 14a Eskdale Avenue, Rochdale, England, OL11 3JU

Procurement Information

Justification for Direct Award under Procedure C: * The provider is the current incumbent and has delivered the service to a high standard. * Their service is fully integrated into the patient care pathway. * The service has demonstrated to be value for money. * The service can be offered locally to the patient population and maintain patient health accessibility. * Provider change, or mobilisation will cause disruption for patients to be transferred and impact their treatment. All five PSR Key Criteria have been evaluated and documented internally.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f386
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084428-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

85111000 - Hospital services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£462,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Sep 20262 weeks ago
Contract Period
18 Sep 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Barking, Havering and Redbridge University Hospitals NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ROMFORD
Postcode
RM7 0AG
Postcode Area
Romford
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI52 Barking & Dagenham and Havering
Delivery Location
Not specified
Local Authority
Havering
Electoral Ward
Rush Green & Crowlands
Westminster Constituency
Romford

Supplier Information

Number of Suppliers
1
Supplier Name

Gutcare.org Ltd (Medcare World)

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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