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Software development, support and maintenance for the Home Office HMPO Platforms suite of products.

Home Office

This public procurement record has 1 release in its history.

AwardUpdate

09 Sep 2026 at 15:15

Award Notice
Summary of the contracting process

The Home Office procured software development, support and maintenance for the HMPO Platforms suite of products. This is an information technology services requirement covering the digital platforms that support HM Passport Office services, including software development, ongoing technical support and platform maintenance. The work is delivered across the United Kingdom. The procurement is relevant to suppliers providing managed software services, application development, platform engineering, technical support and maintenance for public-sector digital systems. It concerns a single service requirement under the Home Office, with the stated purpose of maintaining and developing the platforms used to support passport application and issue services. The associated service classification is information technology services (CPV 72222300).

The procurement has been awarded and the contract is active. The Home Office selected DXC Technology Ltd, trading as EntServ UK Ltd. The contract was signed on 3 December 2021 and covers the period from 3 December 2021 to 2 December 2026. Its awarded value is £37,000,000. The procurement used a tender process and comprised one lot. A later contract amendment extended the service period by up to two further years, to 2 December 2028, without increasing the originally awarded maximum value of £37,000,000. The stated rationale was to avoid disruption and duplicated costs while the Home Office reviews and modernises the digital services supporting passport application and issue, including work to insource the services.

This procurement shows sustained demand from the Home Office for suppliers able to develop, support and maintain critical digital platforms underpinning passport services. A credible competitor for a future requirement would need strong software development and application support capability, dependable maintenance operations, and the capacity to keep public-facing platforms stable while modernisation takes place. Experience of complex government or similarly critical digital services would be relevant, particularly where service continuity, controlled change and integration with wider transformation programmes are important. The incumbent is a large supplier, indicating a requirement capable of supporting substantial delivery capacity and operational resilience. Suppliers should be able to demonstrate reliable managed services, technical depth and the organisational scale to sustain platforms through transition or eventual insourcing.

How relevant is this notice?

Notice Information

Notice Title

Software development, support and maintenance for the Home Office HMPO Platforms suite of products.

Notice Description

Lot Information

Lot 1

The provision of software development, support and maintenance services for the Home Office HMPO Platforms suite of products.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f5d4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085470-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£37,000,000 £10M-£100M

Notice Dates

Publication Date
9 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
3 Dec 2021 - 2 Dec 2026 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Home Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

DXC Technology

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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