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CWC26005 - Physiotherapy Service

Wolverhampton City Council

This public procurement record has 1 release in its history.

Award

11 Sep 2026 at 16:15

Award Notice
Summary of the contracting process

Wolverhampton City Council has procured an occupational physiotherapy and musculoskeletal absence management service for around 4,400 Council employees. The service covers remote and face-to-face assessment, treatment, rehabilitation, urgent fast-track appointments, workplace assessments, workplace advice, wellbeing initiatives and virtual physiotherapy support. Its purpose is to improve employee health, reduce sickness absence and support timely return to work. The Council manages the service and pays the invoices. Other public sector organisations with service-level agreements may also use it, including schools, academies and tenant management organisations in Wolverhampton. The work is delivered for employees in Wolverhampton and supports the Council’s Occupational Health, employee assistance and wider workforce wellbeing services. The procurement is classified as physiotherapy services.

The procurement is complete and awarded to NJB Physiotherapy Limited; the associated contract is active and was signed on 2 September 2026. The intended service period runs from 1 October 2026 to 30 September 2031, including an optional two-year extension period. The approximate lifetime contract value is £310,000 excluding VAT. Wolverhampton City Council used Direct Award Process C under the Health Care Services (Provider Selection Regime) Regulations 2023, an award procedure without prior publication of a call for competition. The assessment weighted Quality and Innovation at 25%, Value at 25%, Integration, Collaboration and Service Sustainability at 20%, Improving Access, Reducing Health Inequalities and Facilitating Choice at 20%, and Social Value at 10%; price carried no weighting. One bid was recorded.

This procurement indicates demand for a provider able to deliver a complete occupational physiotherapy service rather than isolated clinical appointments. Credible competitors would need capability in musculoskeletal assessment, treatment and rehabilitation, including both remote and face-to-face delivery, urgent access and virtual support. Experience of workplace assessments, occupational health advice, early intervention and helping employees return to work would be important. The selected service also needs to work effectively with human resources teams, managers and employees, and integrate with occupational health, employee assistance and wider wellbeing services. Evidence of positive employee outcomes, service quality, continuous improvement, reliable contract performance and value for money would strengthen a future response. Providers should also be able to support multiple public-sector organisations under one Council-managed arrangement, with sufficient capacity to serve Council employees and participating schools, academies and tenant management organisations across Wolverhampton.

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Notice Information

Notice Title

CWC26005 - Physiotherapy Service

Notice Description

This service is for the provision of an occupational physiotherapy service for approximately 4,400 Council employees, delivering assessment, treatment and rehabilitation to support employee wellbeing, reduce sickness absence and facilitate return to work. This contract may be utilised by other Contracting Authorities (public sector bodies) that have an agreement with the Council through a Service Level Agreement (SLA). These may include but are not limited to schools, academies and tenant management organisations (as listed in additional information below). Services will be provided to Employees in these Contracting Authorities; however, the Contract will continue to be managed by the Council. Orders will be raised and invoices paid by the City of Wolverhampton Council. The list of Third-Party Organisations will be subject to change throughout the duration of the Contract and will be notified to the provider via a deed of Variation, annually. The existing list of known contracting authorities (via agreed SLA) are appended to the contract - Annex 1 - which are subject to change prior to initial contract execution.

Lot Information

Lot 1

The service provides occupational physiotherapy and musculoskeletal absence management services for Council employees, including remote and face-to-face assessments, treatment and rehabilitation, fast-track access to urgent appointments, workplace assessments, health and wellbeing initiatives, and virtual physiotherapy support to promote recovery, employee wellbeing and timely return to work. The Council intends to award a contract to the existing provider following Direct Award Process C under the Health Care Services (Provider Selection Regime) Regulations 2023, having determined that the existing provider satisfies the relevant criteria and is capable of continuing to deliver the service to the required standard. The approximate lifetime value of the contract is approximately PS310,000 (exclusive of VAT). The contract is intended to commence on 01 October 2026 and continue until 30 September 2031 including optional extension period of two years. Additional information: List of Schools, Academies and Tenant Management Organisations with SLAs. Academy - Kingswood Academy Trust Academy - Manor MAT - Brindley Heat - East Park Academy - Foley Infant School - Foxyards Primary School - Hateley Heath Primary School - Hill Avenue Primary School - Manor Primary School - St Alban's Church of England Primary School - St Thomas' Church of England Primary School Academy - Secondary - Wood Green School (Sandwell) Academy - Wulfruna - Fallings Park Primary School - Merridale Primary School Infant Maintained - Christ Church (C of E) Infant and Nursery School Junior Maintained - Christ Church (C of E) Junior School Nursery Maintained - Bushbury Nursery School - Windsor Nursery School Primary Maintained - Bilston Church of England Primary School - Bushbury Hill Primary School - Claregate Primary School - Eastfield Primary School - Graiseley Primary School - Long Knowle Primary School - Loxdale Primary School - Rakegate Primary School - St Luke's Church of England Aided Primary School - St Paul's Church of England School (Aided) - Stow Heath Primary School - Stowlawn Primary School - Whitgreave Primary School - Wilkinson Primary School - Wodensfield Primary School - Wood End Primary School Secondary Maintained - Colton Hills School - St Matthias School Special Maintained - Green Park School Academy Maintained - Westacre Infant School Tenant Management Organisation - Bushbury Hill Estate Management Board - Dovecotes TMO - New Park Village TM List of all Schools, Academies and Tenant Management Organisations in Wolverhampton, which may utilise the contract over the course of its duration (subject to signing of SLA): Nursery Schools - Ashmore Park Nursery School - Bilston Nursery School - Bushbury Nursery School - Eastfield Nursery School - Low Hill Nursery School - Phoenix Nursery School - Windsor Nursery Infant Schools - Christ Church (Church of England) Infant School and Nursery - Westacre Infant School Junior Schools - Christ Church, Church of England Junior School - Uplands Junior School Primary Schools - Bantock Primary School - Berrybrook Primary School - Bilston Church of England Primary School - Bushbury Hill Primary School - Bushbury Lane Academy - Castlecroft Primary School - Claregate Primary School - Corpus Christi Catholic Primary Academy - D'Eyncourt Primary School - Dovecotes Primary School - Dunstall Hill Primary School - East Park Academy - Eastfield Primary School - Edward the Elder Primary School - Elston Hall Primary School - Fallings Park Primary School - Field View Primary School - Goldthorn Park Primary School - Graiseley Primary School - Grove Primary School - Hill Avenue Academy - Holy Rosary Catholic Primary Academy - Holy Trinity Catholic Primary School - Lanesfield Primary School - Long Knowle Primary School - Loxdale Primary School - Manor Primary School - Merridale Primary School - Nishkam Primary School Wolverhampton - Northwood Park Primary School - Oak Meadow Primary School - Palmers Cross Primary School - Parkfield Primary School - Perry Hall Primary School - Rakegate Primary School - Springdale Primary School - Spring Vale Primary School - SS Mary and John's Catholic Primary Academy - SS Peter and Paul Catholic Primary Academy and Nursery - St Alban's C of E Academy - St Andrew's Church of England Primary School - St Anthony's Catholic Primary Academy - St Bartholomew's Church of England Primary School - St Jude's Church of England St Luke's Church of England (Aided) Primary School - St Martin's Church of England Primary School - St Mary's Catholic Primary Academy - St Michael's Catholic Primary Academy and Nursery - St Michael's Church of England Aided Primary School - St Patrick's Catholic Primary Academy - St Paul's Church of England Aided Primary School - St Stephen's Church of England Primary School - St Teresa's Catholic Primary Academy - St Thomas' Church of England Primary Academy - Stow Heath Primary School - Stowlawn Primary School - The Royal School Wolverhampton - Trinity Church of England Primary Academy - Villiers Primary School - Warstones Primary School - Wednesfield Technology Primary - West Park Primary School - Whitgreave Primary School - Wilkinson Primary School - Woden Primary School - Woodfield Primary School - Wood End Primary School - Woodthorne Primary School - Wodensfield Primary School Secondary Schools - Aldersley High School - Colton Hills Community School - Coppice Performing Arts School - Heath Park - Highfields School - Moreton School - Moseley Park - Ormiston NEW Academy - Ormiston SWB Academy - Our Lady and St Chad Catholic Academy - S. Peter's Collegiate Academy - Smestow Academy - St Edmund's Catholic Academy - St Matthias School - St Regis C of E Academy - The Khalsa Academy Wolverhampton - The Royal School Wolverhampton - Thomas Telford University Technical College - Wednesfield Academy - Wolverhampton Girls' High School Special Schools - Broadmeadow Special School - Green Park School - Penn Fields School - Penn Hall School - Pine Green Academy - Tettenhall Wood School - Westcroft School - Wolverhampton Vocational Training Centre Pupil Referral Centres - Kairos Academy (KS3), part of The Black country Alternative Provision - Evergreen Academy - Kairos Academy (KS4), part of The Black country Alternative Provision - Vireo Academy, part of The Black country Alternative Provision Tenant Management Organisation - Bushbury Hill Estate Management Board - Dovecotes TMO - New Park Village TMO

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 23 September 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f87b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086598-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85142100 - Physiotherapy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£310,000 £100K-£500K

Notice Dates

Publication Date
11 Sep 20264 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wolverhampton City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1SH
Postcode Area
Wolverhampton
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLG39 Wolverhampton
Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Supplier Information

Number of Suppliers
1
Supplier Name

NJB PHYSIOTHERAPY LTD

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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