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Psychological Services Provision

North East Ambulance Service NHS Foundation Trust

This public procurement record has 1 release in its history.

Tender

14 Sep 2026 at 19:34

UK4 - Tender Notice
Summary of the contracting process

North East Ambulance Service NHS Foundation Trust is procuring a standardised psychological service for its staff across the Trust’s geographical area. The service covers advice to the Trust and managers to help reduce the occurrence and duration of absence, standardised reporting, balanced recommendations and management information. It includes accessible appointments by telephone and face to face, taking account of shift work. The provider will deliver therapy for workplace-related mental health difficulties through a six-session model and for complex workplace trauma-related presentations through a 12-session model. The service category is psychological and psychologist services, including psychiatrist or psychologist support. The requirement runs throughout the year and includes referral responses, assessment and discharge reports, and timely access to treatment.

The procurement has reached tender: the Trust invited offers through an open procedure, with electronic submissions allowed in English. Questions were due by 2 October 2026 at 12:00 and offers by 14 October 2026 at 14:00. The intended award decision date was 9 November 2026. The contract is scheduled to run from 1 April 2027 to 31 March 2029, with a possible one-year extension to 31 March 2030. Its estimated value is £900,000 excluding VAT and £1,080,000 including VAT. There is one lot. Evaluation is based on technical quality at 50%, financial offer and value for money at 40%, and social value at 10%. The service provider must respond within five working days of referral and offer an appointment within ten working days.

This opportunity suits providers of occupational psychological, employee assistance, clinical psychology or related workplace mental health services with the capacity to support ambulance staff across a broad geographical area. Bidders should be able to provide both face-to-face and telephone appointments, including arrangements suitable for shift workers, and deliver structured six-session and 12-session interventions. Strong evidence will be needed of appropriate professional skills and standards, relevant qualifications and accreditations, and experience delivering similar services. Providers should also have sufficient local resources, reliable referral and appointment capacity, and systems for assessment reports, discharge reports, factual recommendations and management information. The evaluation gives most weight to the technical approach, while social value includes support for the health, wellbeing and resilience of NHS staff.

How relevant is this notice?

Notice Information

Notice Title

Psychological Services Provision

Notice Description

Provide a standardised staff psychological service in all its elements across the North East Ambulance Service (NEAS). This includes providing advice to the Trust and managers to reduce the occurrence and length of absence through timely and appropriate advice. Standardising the reporting which includes providing factual and balanced recommendations and provision of management information. Provide this service for over a 52-week period per year. Appointments will be a mix of face-to-face sessions via the telephone. Provide therapy support for workplace-related mental health difficulties within a 6-session model, and for complex workplace trauma-related presentations within a 12-session model. Any extensions to this provision will be in be highly exceptional cases and should only be applied following approval from the Head of Occupational Health and Wellbeing Service for NEAS. Following receipt of a referral, NEAS should receive a response from the Supplier within five working days and an appointment within ten working days. An assessment report to be sent following the first session and then a discharge report at the end of treatment. Support easily accessible high-quality services for staff employed within the full Trust geographical settings, considering the shift work undertaken by some colleagues. Support is cost effective and efficient provision of service that will support the health and wellbeing of Trust staff.

Lot Information

Lot 1

Renewal: The terms of this contract are a two-year fixed term plus a one-year extension.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f99b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/087082-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85121270 - Psychiatrist or psychologist services

85121271 - Home for the psychologically disturbed services

Notice Value(s)

Tender Value
£900,000 £500K-£1M
Lots Value
£900,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Sep 2026Yesterday
Submission Deadline
14 Oct 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2029 2-3 years
Recurrence
2029-04-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North East Ambulance Service NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE-UPON-TYNE
Postcode
NE15 8NY
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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