This public procurement record has 1 release in its history.

Planning

16 Sep 2026 at 08:34

Summary of the contracting process

UK Shared Business Services Ltd is planning a service contract for an infrastructure and network monitoring solution. The requirement is intended to replace or develop its existing on-premises monitoring capability so that it can provide consistent visibility across critical infrastructure, networks, applications and databases. The scope is expected to cover a broader and more diverse technology estate, including traditional infrastructure, cloud services, hybrid hosting, platform services and complex service dependencies across Azure, AWS and Oracle Cloud Infrastructure. This is an IT services requirement covering consulting, software development, internet and support services. Delivery is for the UK Shared Business Services environment in the United Kingdom. The requirement is being considered as one lot and is identified as suitable for small and medium-sized enterprises.

This procurement is at the planning stage and is currently a pre-market engagement exercise rather than an invitation to tender. UK Shared Business Services Ltd has not decided the route to market; it expects market feedback to inform the eventual procurement procedure. It is asking suppliers to complete a questionnaire by 14:00 on 29 September 2026, with a further notice anticipated on 28 October 2026. The buyer indicates an estimated value of £80,000 excluding VAT, or £96,000 including VAT. The intended contract period is 18 December 2026 to 17 December 2027, with renewal available to a maximum end date of 17 December 2028. Suppliers can request the current End User’s Requirements Specification from the procurement team. No tender response is being requested at this stage.

The engagement will suit suppliers that can design, implement, integrate or support enterprise monitoring across on-premises, cloud and hybrid environments. Relevant capability includes monitoring critical infrastructure, networks, applications and databases, with particular understanding of Azure, AWS and Oracle Cloud Infrastructure. Suppliers should be able to address complex service dependencies and provide consistent visibility across a changing technology estate, while offering sufficient capacity to support UK Shared Business Services’ operational environment. The buyer is specifically seeking evidence of market capability, capacity, appetite and innovation, so established monitoring providers, managed service specialists, systems integrators and smaller technology businesses with credible cloud and infrastructure expertise may be relevant. Businesses should use the planning phase to understand the emerging requirement, provide informed market feedback and prepare for a possible future competition; this is not currently available to bid for.

How relevant is this notice?

Notice Information

Notice Title

DDaT26423 - Infrastructure and Network Monitoring Solution

Notice Description

UKSBS currently operates an on-premise infrastructure and network monitoring capability that provides visibility across critical infrastructure, networks, applications and databases. Over time, the technology estate has evolved significantly, with increasing adoption of cloud services, hybrid hosting models, platform services and more complex service dependencies. As a result, the monitoring landscape has become broader and more diverse, requiring a monitoring capability that can provide consistent visibility across traditional infrastructure as well as modern cloud environments including Azure, AWS and Oracle Cloud Infrastructure. Through this notice we are looking for engagement with the market and feedback and what is available in general along with any elements of innovation that may need to be considered. As part of this information gathering exercise, we have developed a series of questions to ascertain the capability, the capacity and the appetite of the current market and would welcome your responses. Please see below link which will take you to a form with a list of pre market engagement questions. If you could please provide feedback by 14:00pm 29th September 2026 to express your interest. https://forms.cloud.microsoft/e/ndgEtb1bEt To access the End User's Requirements Specification which is the current version of the specification which will provide further details on the requirement please contact ddatprocurement@uksbs.co.uk, referencing DDaT26423 - Infrastructure and Network Monitoring Solution . Please note that the route to market is undecided at this moment in time. It is hoped that through this pre market engagement this will help inform this.

Planning Information

The Contracting Authority UK Shared Business Services UKSBS would like to conduct pre-market engagement. As part of this information gathering exercise, we have developed a series of questions to ascertain the capability, the capacity and the appetite of the current market and would welcome your responses. Please see link below to access the questionnaire: https://forms.cloud.microsoft/e/ndgEtb1bEt Due to the timeframe required, please ensure to complete the questionnaire before 14:00pm 29th September 2026 to express your interest.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06faa3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/087548-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£80,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
28 Oct 20263 weeks to go
Award Date
Not specified
Contract Period
18 Dec 2026 - 17 Dec 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Postcode Area
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified

Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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