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Oracle Server Support and Maintenance

Newcastle City Council

This public procurement record has 1 release in its history.

Tender

16 Sep 2026 at 14:50

UK4 - Tender Notice
Summary of the contracting process

Newcastle City Council is buying Oracle server support and maintenance services for its technology estate. The requirement is for ongoing computer-related services supporting Oracle server systems, with delivery in Newcastle upon Tyne, United Kingdom. This is a single-service requirement rather than a programme divided into several separately described work packages. The council is the public-sector buyer and is seeking a supplier able to provide the technical support and maintenance needed to keep its Oracle server environment supported. The opportunity is relevant to businesses specialising in Oracle infrastructure support, server maintenance and related IT services for public-sector or other organisational clients.

The procurement has reached tender: Newcastle City Council invited offers through a further competition under the TEPAS 2 Framework, using a below-threshold open competition. Electronic submission is allowed. The deadline for tenders was 7 October 2026 at 12:00 noon. The contract period runs from 19 December 2026 to 18 December 2027. The estimated value is £40,500 excluding VAT, or £48,600 including VAT. There is one lot covering the full Oracle server support and maintenance requirement. Offers are evaluated on quality and price, with the tender documentation setting out the detailed criteria. The contract is for services rather than goods or works.

This opportunity suits an established IT services provider with specific Oracle server support and maintenance capability. Strong candidates are likely to have technical teams able to maintain Oracle server environments, diagnose and resolve infrastructure issues, and provide dependable support throughout the contract period. The requirement is focused on a defined Oracle technology service, so suppliers whose core business is general IT consultancy without Oracle server expertise may be less well aligned. Businesses already experienced in delivering managed infrastructure support to councils, public bodies or comparable organisations should find the service scope familiar. Suppliers must also be able to compete through a framework further competition and submit an electronically delivered offer against quality and price requirements.

How relevant is this notice?

Notice Information

Notice Title

Oracle Server Support and Maintenance

Notice Description

Newcastle City Council requires the provision of Oracle Server Support and Maintenance Services. Full details of the requirement will be published via the Open e-tendering platform. We are conducting a further competition using the TEPAS 2 Framework. Project 009591 - Oracle Server Support and Maintenance Open: Project # OPEN16092026101305 We are pleased to advise that this tender opportunity is now published.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077393
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/087834-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72500000 - Computer-related services

Notice Value(s)

Tender Value
£40,500 Under £100K
Lots Value
£40,500 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20265 days ago
Submission Deadline
7 Oct 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
19 Dec 2026 - 18 Dec 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Newcastle City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 8QH
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC22 Tyneside
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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