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North Tyneside Council EverPure Renewal

North Tyneside Council

This public procurement record has 1 release in its history.

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16 Sep 2026 at 15:01

UK7 - Contract Details Notice
Summary of the contracting process

North Tyneside Borough Council procured specialist storage infrastructure support and upgrade services for its existing Pure Storage FlashArray environment. The requirement continues the council’s Evergreen Forever support arrangement, including 24/7 technical support and defined replacement delivery services. It also includes an Ever Modern upgrade of the existing FlashArray equipment to Pure Storage FlashArray X20R5 controllers. This is an information technology service focused on storage systems, storage management and related infrastructure maintenance, rather than a new installation or general IT support service. The work is for the council’s authority-wide infrastructure in North Tyneside, with delivery in the North East of England. The selected supplier is Proact IT UK Limited, a large specialist IT services business based in Chesterfield.

The procurement is complete and has been awarded through a direct, below-threshold procedure without competition. One lot was awarded to Proact IT UK Limited. The award was made on 9 September 2026, and the contract was signed on that date. The contract runs from 16 September 2026 to 15 September 2029. Its value is £39,968.46 excluding VAT, or £47,962.15 including VAT. The award covers the continuation of Evergreen Forever support and the Ever Modern upgrade of the council’s Pure Storage FlashArray equipment. The award is active and the contract is active. The procurement was evaluated and concluded without a competitive tender, using the direct award route for this below-threshold requirement.

This award demonstrates established demand for specialist Pure Storage capability within a local authority environment. Suppliers seeking to compete for a future requirement from North Tyneside Borough Council would need credible experience supporting Pure Storage FlashArray infrastructure, maintaining storage platforms and delivering controller upgrades to the X20R5 range. They would also need to provide dependable 24/7 support, manage defined replacement delivery services and maintain continuity across an existing operational environment. Relevant capability includes storage system diagnostics, fault resolution, hardware replacement coordination, upgrade planning and implementation, and service management for critical public-sector infrastructure. Proact IT UK Limited’s selection indicates that a supplier with the product expertise, operational coverage and capacity to support an established Pure Storage estate would be well placed for this requirement when it next reaches the market.

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Notice Information

Notice Title

North Tyneside Council EverPure Renewal

Notice Description

North Tyneside Council currently operates Pure Storage FlashArray infrastructure which is supported and maintained through an existing Evergreen Forever subscription supplied through the supplier, Proact IT UK Ltd. The proposed procurement is required to maintain the Authority's existing Pure Storage infrastructure and comprises the continuation of Evergreen Forever support, including 24/7 support and defined replacement delivery services, together with an Ever Modern upgrade of the Authority's existing FlashArray equipment to Pure Storage FlashArray X20R5 controllers.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07739a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/087848-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212780 - System, storage and content management software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£39,968 Under £100K

Notice Dates

Publication Date
16 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
16 Sep 2026 - 15 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Tyneside Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTH TYNESIDE
Postcode
NE27 0BY
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
North Tyneside
Electoral Ward
Shiremoor
Westminster Constituency
Cramlington and Killingworth

Supplier Information

Number of Suppliers
1
Supplier Name

Proact IT UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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