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ITEP1193 - Umbraco Support 26-27

National Highways

This public procurement record has 1 release in its history.

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17 Sep 2026 at 11:47

UK7 - Contract Details Notice
Summary of the contracting process

National Highways Limited procured support for the Umbraco content management system used for its website. The requirement covers continued support for the software platform that enables National Highways staff to update web pages. This is an IT software and platform-support requirement rather than a website build, general digital marketing or unrelated technology service. The buyer is a central government public authority based in Birmingham. The system is Umbraco, and the requirement is tied specifically to the software already used by National Highways. Suppliers relevant to this opportunity would therefore be software vendors, authorised Umbraco specialists or businesses with demonstrable capability to support Umbraco-based content management environments for a public-sector organisation.

The procurement has been awarded and the contract is active. National Highways appointed Umbraco A/S, the maker of the software, through a direct award below the applicable threshold without competition. The contract was signed on 15 May 2026 and runs from 1 June 2026 to 31 May 2027. Its value is £17,350 excluding tax, or £20,820 including tax. The requirement was treated as a goods procurement for IT software, with one completed lot. The direct route reflects the buyer’s stated need to contract directly with Umbraco as the manufacturer of the CMS already in use. Umbraco A/S is the selected supplier for the full requirement.

Although this contract has been awarded, it provides a clear indication of National Highways’ ongoing demand for support for its Umbraco content management platform. A credible future competitor would need strong, specific Umbraco expertise and the ability to support an established CMS rather than replace it or deliver a new website. Relevant capability includes maintaining the platform, resolving software and configuration issues, advising the buyer’s internal content teams and supporting reliable publication of web pages. Experience of working with large organisations and public-sector website environments would strengthen a supplier’s position, as would the capacity to provide responsive technical support across the service period. The incumbent’s position as the software maker also shows the importance of platform knowledge and manufacturer-level authority.

How relevant is this notice?

Notice Information

Notice Title

ITEP1193 - Umbraco Support 26-27

Notice Description

The National Highways Website uses a software platform called 'Umbraco' as the Content Management System (CMS). The use of this system makes it easy for staff in the business to update web pages. A new support contract is required directly with 'Umbraco' as the maker of the software National Highways uses CMS.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077436
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/088130-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£17,350 Under £100K

Notice Dates

Publication Date
17 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jun 2026 - 31 May 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Highways
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B4 6GA
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

Umbraco

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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