Framework Agreement for Live-in Care (All-Ages), Complex Care (All-Ages) and Trusted Assessors for Spot Therapy and Clinical Psychology Provision (SEND) for NHS Devon Integrated Care Board (ICB)

NHS DEVON INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Planning

18 Sep 2026 at 12:19

Summary of the contracting process

NHS Devon Integrated Care Board intends to reopen a health and community care framework for providers serving Devon. It covers three service areas: live-in personal care at home for people of all ages; complex care at home for adults, children and young people with significant health needs; and trusted assessor services for speech and language therapy, occupational therapy, physiotherapy and clinical psychology for children and young people with special educational needs and disabilities. Services will support rehabilitation, intermediate and step-down care, discharge to assess, continuing healthcare and other eligible health-funded needs. The work includes person-centred care planning, clinical oversight, therapy assessments and interventions, and support for independence. Delivery is across Devon, including hard-to-reach areas, with some SEND provision for people in Devon, Plymouth and Torbay.

This is a planning-stage Provider Selection Regime prior information and market-engagement exercise, not an invitation to tender. NHS Devon expects to reopen its existing framework to new applicants and appoint suitable providers; existing framework providers do not need to reapply, while previous unsuccessful bidders may apply again when the process reaches that stage. A market-engagement event is planned for 1 October 2026 from 3pm to 4pm, with a further notice expected on 2 October 2026. The framework was established on 12 January 2026 for four years, ending on 11 January 2030. It has three lots: live-in care valued at £2,757,224; complex care at £56,091,840; and trusted assessors at £2,448,000. The combined maximum value is £61,297,064.

The framework will suit care providers able to deliver personalised, high-quality support in people’s homes across a large and sometimes difficult-to-reach county. Relevant providers should be able to manage varying levels of care complexity and intensity, maintain consistent care teams, involve individuals and families in outcome-focused care plans, and demonstrate strong quality assurance. Complex-care providers will need access to registered nurses for clinical leadership, oversight and package management, with highly competent non-registered care staff; children’s services require a paediatric nurse or a registered nurse with current relevant paediatric experience. Therapy and psychology providers should be able to deliver timely, evidence-based assessments and interventions, produce information suitable for Education, Health and Care Plans, contribute to annual reviews, evidence goal-based outcomes and support appropriate discharge.

How relevant is this notice?

Notice Title

Framework Agreement for Live-in Care (All-Ages), Complex Care (All-Ages) and Trusted Assessors for Spot Therapy and Clinical Psychology Provision (SEND) for NHS Devon Integrated Care Board (ICB)

Notice Description

This Prior Information Notice is to notify potential providers of an upcoming Market Engagement Event concerning NHS Devon Integrated Care Board's (the Commissioner) intention to reopen a Framework Agreement for new applicants and appoint suitable providers who have the capability and capacity to deliver the following services: LOT 1 - Live-in Care at Home for All-Ages LOT 2 - Complex Care for All-Ages LOT 3 - Trusted Assessors for Spot Therapy and Clinical Psychology Provision (SEND) The geography covered is that of NHS Devon ICB. The framework agreement was established on 12th January 2026 for a period of 4 years ending on 11th January 2030. The Market Engagement Event will be held via MS Teams on Thursday 1st October between 3pm and 4pm. Interested Providers should register their details at: https://forms.cloud.microsoft/e/DvVFdHqYem . Providers already admitted to the Framework do not need to reapply. Previous Unsuccessful Bidders to the Framework Agreement are able to apply again. The combined maximum value of the Framework Agreement is PS61,297,064 for the 4-year period LOT 1 - Live-in Care at Home for All-Ages - PS2,757,224 LOT 2 - Complex Care for All-Ages - PS56,091,840 LOT 3 - Trusted Assessors for Spot Therapy and Clinical Psychology Provision (SEND) - PS2,448,000 This exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

Lot Information

Live-in Care at Home for All-Ages

NHS Devon (the Commissioner) is responsible for the direct contracting of support for those Individuals eligible for health funding to support an assessed health and social care need. This includes support for those Individuals who are in receipt of Continuing Healthcare funding, s.117 aftercare arrangements and a range of other local funding streams to support rehabilitation, specialist support and interventions, intermediate care, step down services and discharge to assess provision. Commissioners offer of a range of service delivery models to enable Individuals to remain supported, living within their own homes. Therefore, Commissioners need to contract with Provider to deliver high quality personal care for Individuals receiving Health funding. The Commissioners want to secure personalised, high-quality care and support, delivered when and where the Individual needs it and in a way that works for them. Their Care Plan should be designed with them and be outcome-focused, should enhance what they can do for themselves and should foster independence. The Commissioners recognise the challenges associated with supplying services to people with varying levels of complexity and intensity of care needs and in a large geographic county that includes hard to reach parts of Devon. We want to work with Providers who understand those challenges and are focused on ensuring that future service arrangements address this issue. Moreover, Quality Assurance must underpin all service provision. The value for Lot 1 - Live-in Care at Home for All-Ages is PS2,757,224 for the 4-year period.

Complex Care for All-Ages

1. Adults NHS Devon ICB commissioning team are responsible for the direct contracting of support for those Individuals eligible for health funding to support an assessed health and social care need. This includes support for those Individuals who are in receipt of Continuing Healthcare funding, S17 MHA leave funding, S117 MHA, aftercare funding, Transition funding and a range of other local funding streams to support rehabilitation, specialist support and interventions, intermediate care, step down services and discharge to assess provision. As part of the Commissioned Care offer of a range of service delivery models to enable Individuals to remain supported living within their own homes the Commissioner needs to commission Providers to deliver high quality personal care to Individuals with complex health care needs. These Individuals require a registered nurse to undertake a clinical lead role and provide clinical oversight and management of the package of support. This may include the direct provision of registered nursing staff to deliver care, or care delivered by highly competent non-registered health care staff. The most important consideration for people and carers is to have a core care team or an Individual Personal Assistant who is respectful, kind, honest and treats the person with dignity and respect. The Personal Assistant or core care team work with the person and their families (as appropriate) to enable their choices and maximise their independence as far as able. They also contribute to the person-centred Care Plan to ensure the care plan meets need. It is key that commissioned care is personalised, high quality care and support, delivered when and where the person needs it and in a way that works for them. Their Care Plan should be designed with the person in mind and be outcome focused. It should enhance what the Individual can do for themselves and should foster independence. It is recognised that commissioned care has challenges associated with supplying services to people with varying levels of complexity and intensity of care needs, both in a complex health context and in a large geographic county, that includes hard to reach parts of Devon. NHS Devon ICB want to work with providers who understand these challenges and are focused on ensuring that future service arrangements futureproof these ongoing issues. Moreover, quality assurance must underpin all service provision. 2. Children and Young People The Commissioner is responsible for the direct contracting of support for children and young people (0-18-year-old) eligible for health funding to support assessed health and eligible social care need. This includes support for those individuals who are in receipt of Children's Continuing care funding, s.117 aftercare arrangements, rapid response to EoL care, and a range of other local funding streams to support rehabilitation, specialist support and interventions, intermediate care, and step-down services as well as on an exceptional basis (e.g., recommendations from an NHS health professional where needs cannot be met by universally commissioned service) and are considered on an individual basis. To enable children and young people to receive person centred care whilst living at home the Commissioner has a need to commission Providers to deliver high quality personal care to support the child, family, and carers. These children and young people with complex health care needs require a paediatric nurse, or registered nurse with relevant up to date paediatric experience to undertake a clinical lead role and provide clinical oversight and management of the package of support, with the care delivered by highly competent non-registered health care staff but may require the direct provision of registered nursing staff to deliver care. Caring for children with complex needs in a community setting is an area of specialised work focussed on the services and professionals that offer nursing / care support and interventions to children who have very different physiological and psychological needs to adults. Commissioners recognise that community children's services are fundamental to improving urgent care, through minimising unplanned hospital admissions and reducing the number of days that children and young people spend in hospital. It's important to Children, Young People and Parents/Carers to have consistent care team, who treat them with kindness, dignity, and respect, and who arrive when expected; that they are involved in deciding the nature of their Provider Care Plan, that they know who to talk to if something is going wrong and that any concerns are quickly addressed. The Commissioners want to secure personalised, high-quality care and support, delivered when and where the child or young person needs it and in a way that works for them. Their Care Plan should be designed with them and be outcome-focused, enhancing what they can do for themselves and should foster independence wherever possible. The value for Lot 2 - Complex Care for All-Ages is PS56,091,840 for the 4-year period.

Trusted Assessors for Spot Therapy and Clinical Psychology Provision (SEND)

NHS Devon Integrated Care Board (ICB) has a statutory duty to commission Speech and Language Therapy (SaLT), Occupational Therapy (OT), Physiotherapy (PT) and Clinical Psychology for Children and Young People (CYP) who are eligible, for whom they are responsible. A "spot purchase" may need to be arranged to ensure statutory assessment and provision is provided to CYP from Devon, Plymouth and Torbay, for whom Devon ICB is the responsible commissioner when attending education settings both in and outside of the county (this may include home visits for those who are home educated). The aim of the Service is to establish and meet the therapy need(s) and psychological needs of eligible children and young people by delivering timely evidenced-based, needs-led assessment and health interventions. The objectives of the service are to: Provide clinical assessment of children and young people's therapy needs and clinical psychology needs to inform the Education, Health & Care Needs Assessment (EHCNA), this may require a review of a previous assessment, and recommendations completed. It is anticipated that any recommendations forming part of an assessment show an appreciation of, and alignment with, local systems and interventions, noting that any intervention separate to assessment, which falls outside of the Devon system's graduated response will need to be separately considered and additionally commissioned. Information gathered and reported needs to be in a format that can transfer and input to the SEND / Education Health and Care Plan (EHCP) process and required documentation. Deliver timely therapy provision as detailed within children and young people's EHCPs, Contribute to the EHCP Annual Review process by providing timely clinical advice and feedback on outcomes from interventions. Demonstrate progress and outcomes of therapeutic/ psychology interventions which are goal based and time limited. Support appropriate discharge from provision in line with children and young people's health needs. This might include end of intervention programme or transfer of care to an NHS commissioned provider. The value for Lot 3 - Trusted Assessors for Spot Therapy and Clinical Psychology Provision (SEND) is PS2,448,000 for the 4-year period

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07755a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/088644-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

85312500 - Rehabilitation services

85323000 - Community health services

Notice Value(s)

Tender Value
£61,297,064 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Sep 20263 days ago
Submission Deadline
Not specified
Future Notice Date
2 Oct 20262 weeks to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS DEVON INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 5AZ
Postcode Area
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK4 Devon

Local Authority
Exeter
Electoral Ward
Priory
Westminster Constituency
Exeter

Open Contracting Data Standard (OCDS)

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