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Brindley Ticketing System

Halton Borough Council

This public procurement record has 1 release in its history.

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21 Sep 2026 at 10:08

UK7 - Contract Details Notice
Summary of the contracting process

Halton Borough Council procured an extension period for the legacy system used to manage theatre and show tickets. The requirement is categorised as software packages and information systems, covering the ticketing technology needed for the Brindley theatre service. Delivery is in Halton, within the borough associated with the council. The procurement concerns a single requirement for continuing the existing ticketing arrangement rather than a wider programme of theatre operations, venue management or event production. Businesses relevant to this market include suppliers of ticketing platforms, theatre booking systems and software services that can support an established system while the buyer continues to sell and administer tickets for performances. The contracting authority is Halton Borough Council, based in Widnes.

The procurement has been completed and awarded through a direct award below the relevant threshold, without competition. The contract was signed on 3 July 2026 and runs from 3 July 2026 to 3 July 2027. The award went to The Lowry Centre Limited for the single requirement. Its value is £79,000 excluding VAT, or £94,800 including VAT. The tender was evaluated through the direct-award route rather than a competitive assessment, and the stated purpose was to extend the legacy theatre ticketing system. The contract is active. This outcome indicates that the buyer selected an existing specialist provider for continuity of the Brindley ticketing service during the one-year contract period.

For a future requirement of this type, credible competitors would need a ticketing system or software service capable of supporting theatre and show-ticket sales, together with the technical ability to extend, maintain or integrate with a legacy platform. Experience in theatre or venue ticketing would be commercially relevant because the requirement is tied to performance ticket management rather than generic business software. Suppliers should be able to demonstrate dependable operation of information systems, continuity during a transition or extension period, and an understanding of the buyer’s existing ticketing environment. The awarded supplier was a large organisation, suggesting that proven delivery capacity and the resources to support an established public-facing service may matter when this council next reviews the same requirement.

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Notice Information

Notice Title

Brindley Ticketing System

Notice Description

Extension period for legacy system for theatre/show tickets

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077611
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/088979-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£79,000 Under £100K

Notice Dates

Publication Date
21 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
3 Jul 2026 - 3 Jul 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Halton Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WIDNES
Postcode
WA8 7QF
Postcode Area
Warrington
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
Not specified
Local Authority
Halton
Electoral Ward
Central & West Bank
Westminster Constituency
Widnes and Halewood

Supplier Information

Number of Suppliers
1
Supplier Name

The Lowry Centre Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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