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BetterCare Finance System

Halton Borough Council

This public procurement record has 1 release in its history.

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21 Sep 2026 at 10:17

UK7 - Contract Details Notice
Summary of the contracting process

Halton Borough Council procured the BetterCare Finance System, a software solution for recording financial assessment details and calculating the contribution that service users make towards the cost of their care. The requirement is for software and information systems supporting adult social care finance processes. The council is based in Widnes, and the awarded service is for delivery in the United Kingdom. The system is intended for a public-sector care funding environment, where accurate assessment records and contribution calculations are central to determining what individuals pay. Suppliers with relevant care-finance, social-care administration or public-sector case-management software would find the requirement most closely aligned with their capabilities.

The procurement has been completed and awarded through a below-threshold direct award without competition. One lot was completed, with INFOSHARE+ LIMITED selected as supplier. The contract was signed on 1 September 2026 and runs from 1 September 2026 to 31 August 2028. Its value is £63,000 excluding VAT and £75,600 including VAT. The award covers software and information systems for the BetterCare Finance System. The contracting route means the buyer did not run a competitive tender for this requirement. The outcome provides a clear example of the council’s chosen route for a specialist, below-threshold finance system and identifies the incumbent supplier for the current contract period.

This requirement is commercially relevant to suppliers developing or implementing software for social-care financial assessments, charging and contribution calculations. A credible competitor would need a functioning system that can capture assessment information accurately, apply care-cost contribution calculations consistently and support the operational needs of a local authority. Experience with public-sector finance, adult social care workflows, data handling and implementation would help demonstrate fit. The selected supplier is an SME, showing that delivery at this scale is accessible to smaller specialist technology businesses as well as larger providers. The direct-award route also indicates that a future challenger would need a clearly differentiated specialist proposition and a strong understanding of the council’s existing BetterCare-related processes.

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Notice Information

Notice Title

BetterCare Finance System

Notice Description

Software solution that records Financial Assessment details and calculates a Service Users contribution to the cost of their care

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077617
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/088987-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£63,000 Under £100K

Notice Dates

Publication Date
21 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Sep 2026 - 31 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Halton Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WIDNES
Postcode
WA8 7QF
Postcode Area
Warrington
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
Not specified
Local Authority
Halton
Electoral Ward
Central & West Bank
Westminster Constituency
Widnes and Halewood

Supplier Information

Number of Suppliers
1
Supplier Name

INFOSHARE+ LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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