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GWR - On-Board Toilet Repair Services

FIRST GREATER WESTERN LIMITED

This public procurement record has 1 release in its history.

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21 Sep 2026 at 14:51

UK5 - Transparency Notice
Summary of the contracting process

First Greater Western Limited is procuring repair, maintenance and replacement parts for on-board toilet systems on its trains. The requirement provides specialist technical support and components to maintain fleet reliability and passenger service standards. The work covers existing equipment installed across the relevant GWR fleet, including its systems, interfaces and associated rail engineering requirements. Delivery applies across London, the South East and the South West of England. The main category is electronic, electromechanical and electrotechnical supplies, alongside the associated repair and maintenance service. This is a railway technical maintenance requirement for suppliers able to support train toilet systems and their components within an operational passenger rail environment.

The procurement is complete and has been awarded through a direct award by First Greater Western Limited to Rail Installation & Technical Services Ltd. The stated rationale was the supplier’s specialist knowledge, experience and competency with the existing fleet equipment, interfaces and rail safety and engineering requirements; changing supplier would require further assessment and familiarisation. The award value is £500,000 excluding VAT, or £600,000 including VAT. The contract runs from 2 November 2026 to 2 November 2027, with a possible extension to 2 November 2028. The award was recorded on 21 September 2026. There is one completed lot, marked as suitable for small and medium-sized enterprises. The arrangement is an interim contract pending a future competitive tender.

This award identifies a specialist market for railway businesses able to repair, maintain and supply parts for on-board train toilet systems. A credible competitor would need demonstrable technical knowledge of the equipment already installed across GWR’s fleet, including system interfaces and the engineering requirements of passenger rail vehicles. Rail safety competence, experience of working within fleet maintenance arrangements and the ability to provide responsive technical support and compatible components would be important. The requirement is suitable for an SME, but suppliers would still need sufficient technical depth and operational capacity to support fleet reliability and the timely return of vehicles to service. Firms with established rail installation, maintenance and component-supply capability are the closest fit for the longer-term requirement.

How relevant is this notice?

Notice Information

Notice Title

GWR - On-Board Toilet Repair Services

Notice Description

The requirement is to establish a compliant contract for the repair, maintenance and supply of parts for GWR's on-board train toilet systems, ensuring continued availability of specialist technical support and components required to maintain fleet reliability and passenger service standards.

Procurement Information

GWR intends to directly award an agreement for rail installation and technical services relating to the repair and maintenance of on-train toilet systems. The supplier has specialist technical knowledge, experience and competency relating to the existing equipment installed across the relevant GWR fleet. The works require an understanding of the existing systems, interfaces and applicable rail safety and engineering requirements. Introducing an alternative supplier would require additional technical assessment, familiarisation and competency assurance and could result in increased cost, delay and risk to fleet availability. The direct award therefore supports continuity of maintenance and the timely return of vehicles to service. A competitive tender exercise for the longer-term requirement will be launched in due course, with this direct award providing an interim contractual arrangement until that process is completed.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0776a5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089247-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

31 - Electrical machinery, apparatus, equipment and consumables; lighting

CPV Codes

31700000 - Electronic, electromechanical and electrotechnical supplies

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£500,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Nov 2026 - 2 Nov 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FIRST GREATER WESTERN LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WILTSHIRE
Postcode
SN1 1HL
Postcode Area
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Central
Westminster Constituency
Swindon South

Supplier Information

Number of Suppliers
1
Supplier Name

RAIL INSTALLATION & TECHNICAL SERVICES LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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