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Counselling Support for resettled refugees

Oxford City Council

This public procurement record has 1 release in its history.

Award

22 Sep 2026 at 12:07

UK7 - Contract Details Notice
Summary of the contracting process

Oxford City Council commissioned specialist therapeutic mental health counselling for resettled refugees living in Oxford, particularly people supported through the United Kingdom Resettlement Scheme and Afghan Resettlement schemes. The service is a community-based support provision covering counselling and related welfare support, with relevance to children and young people and youth services where appropriate. The contract is intended to provide additional capacity for refugees who need therapeutic support, including managing referrals and recording engagement. Delivery is within the city of Oxford. This is a public service requirement in the light-touch services category, suited to organisations experienced in refugee support, mental health counselling and community or welfare provision.

The procurement is complete and awarded following a below-threshold limited competition. Refugee Resource was selected for the single lot, and the contract is active. The award was made on 17 January 2026 and the contract was signed on the same date. The initial contract period runs from 17 August 2026 to 16 August 2027, with the council holding an option to extend by two further one-year periods, giving a possible maximum term to 16 August 2029. The awarded gross value is £96,942. Evaluation details are not stated, but the contract includes targets for full delivery, monthly capacity allocation and session records, and follow-up within five working days after non-attendance or disengagement.

This award demonstrates a defined local demand for specialist counselling for resettled refugees and the value placed on providers able to combine clinical support with practical service coordination. A credible future competitor would need demonstrable experience supporting refugees, including people arriving through UK and Afghan resettlement routes, and the ability to deliver safe, consistent therapeutic provision in Oxford. Operational capability matters: providers must be able to manage suitable referrals, maintain up to eight available places where outstanding referrals require them, record scheduled sessions and attendance, and act promptly when people disengage. Strong performance management, reliable case recording and effective follow-up processes would therefore be important alongside counselling expertise. The selected supplier is a voluntary, community and social enterprise, showing that this type of organisation can be well placed for the requirement.

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Notice Information

Notice Title

Counselling Support for resettled refugees

Notice Description

Oxford City Council is seeking to commission additional specialist mental health counselling provision to support resettled refugees living within the city, particularly those supported through the United Kingdom Resettlement Scheme and Afghan Resettlement schemes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077764
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089571-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

85 - Health and social work services

CPV Codes

80310000 - Youth education services

85310000 - Social work services

85311300 - Welfare services for children and young people

85312300 - Guidance and counselling services

85322000 - Community action programme

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£96,942 Under £100K

Notice Dates

Publication Date
22 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
17 Aug 2026 - 16 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Oxford City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
OXFORD
Postcode
OX1 1BX
Postcode Area
Oxford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
Not specified
Local Authority
Oxford
Electoral Ward
Holywell
Westminster Constituency
Oxford West and Abingdon

Supplier Information

Number of Suppliers
1
Supplier Name

REFUGEE RESOURCE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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