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prj_1235 - Health Access Worker service

The Mayor and Commonalty and Citizens of the City of London

This public procurement record has 3 releases in its history.

PlanningUpdate

25 Sep 2026 at 15:56

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

25 Sep 2026 at 15:47

UK2 - Preliminary Market Engagement Notice
Planning

23 Sep 2026 at 12:49

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The City of London Corporation is considering a Health Access Worker service to help people sleeping rough access healthcare. The provider would deliver practical, wraparound support connecting clients with the health system, including GP registration and attendance at health appointments, outreach primary care and relevant longer-term health support. The work also aims to prevent health deterioration, support housing stability and strengthen coordination between health, housing and social inclusion services. The worker would be based at the outreach provider’s office but spend much of the working day in the field, meeting clients and working with partner agencies. Lived experience is intended to be central to service delivery. The service is for rough sleepers in the City of London.

This is at the planning stage: the City is seeking market input before deciding whether to proceed with a formal procurement. A pre-qualification exercise is intended to assess interested organisations and inform an options appraisal; responding does not guarantee a later invitation or that the City will procure the service. The buyer describes a possible one-year contract with an option to extend for one further year, with a maximum value of £40,000 per annum. The indicative contract period is 7 December 2026 to 7 December 2027. The exercise asks for submissions by 7 October 2026, with clarification questions due by 6 October 2026. The service is presented as one lot; the buyer expects a formal opportunity, if pursued, to follow this preliminary exercise.

This will suit organisations with experience delivering comparable health, homelessness or outreach services, particularly providers already working with local authorities and partner agencies. The buyer specifically intends to assess relevant experience and organisational capability. Providers should be able to manage Health Access Workers directly, support a service grounded in lived experience, and deliver flexible, largely field-based work, including client meetings outside normal business hours when needed. The role calls for effective links across healthcare, housing and social support, alongside the ability to help clients navigate appointments, build confidence in managing their health and access suitable longer-term care. Small and medium-sized enterprises and voluntary, community and social enterprises are identified as suitable. This is preparation for a possible procurement, not a current invitation to bid.

How relevant is this notice?

Notice Information

Notice Title

prj_1235 - Health Access Worker service

Notice Description

PQQ in this case is where the City, at an early stage in the development of its proposals but prior to formulating any formal procurement opportunity, seeks input from the market. Participants must also note that a response to this notice does not guarantee an invitation to participate in this or any future procurement that the City may conduct, nor that the City will procure any such supply and services or accept any proposals offered. Any Procurement of the supply and services by the City will be carried out strictly in accordance with the Public Contracts Regulations 2015. Description of Service The Health Access Worker service will improve access to healthcare for people sleeping rough by providing wraparound connections for rough sleeping clients into the health system. The service will provide lived experience as a core component of provision. The Health Access Worker will: Improve access to healthcare for people sleeping rough by providing wraparound connections for rough sleeping clients into the health system. Be headquartered at the Outreach provider's office, but with the understanding that it is peripatetic/out in the field for a primary portion of the workday. Provide lived experience as core component of service provision. Be expected to work 3 days per week and to meet with clients outside business hours as needed. Improve access to healthcare for people sleeping rough. Increase the number of GP registrations. Increase attendance at health appointments. Reduce missed GP and secondary healthcare appointments. Prevent deterioration of health to reduce escalation to crisis point and minimise risk of long-term impact of rough sleeping on physical health. Be part of a whole-system approach that recognises the interdependence of health, housing and social inclusion. Improve uptake of outreach primary care offer. Increase individuals' confidence, knowledge and ability to take an active role in managing their own health and wellbeing, empowering them to engage effectively with treatment, appointments and longer-term health support. Maximise use of Health Emergency Bedspaces when available. Support the implementation and evaluation of a City of London-led NHS information-sharing pilot. Improve early identification of long-term conditions that qualify people for support through health funded palliative care. Support embedding inclusion health principles within outreach services, ensuring that health is a core component of their support. Amplify the voice of lived experience in homelessness work. Play a key role in both housing stability and health outcomes for individuals identified as long-term rough sleepers, ensuring access to accommodation and services that meet their individual health and care needs. Work collaboratively with partner agencies and stakeholders to deliver the objectives set out in the MHCLG strategy and CoL's Long Term Rough Sleeper partnership plan. Management (including direct line management) of HAW workers will be the responsibility of the provider. The contract will run for an initial period of one year with the option to extend by one year. The maximum value of the contract will be PS40,000 per annum.

Planning Information

The City of London Corporation (“the City”) is undertaking this Pre-Qualification Questionnaire (PQQ) exercise in relation to the proposed provision of a Health Access Worker service.   Description of Service The Health Access Worker service will improve access to healthcare for people sleeping rough by providing wraparound connections for rough sleeping clients into the health system. The service will provide lived experience as a core component of provision.   The purpose of this PQQ is to assess the suitability and capability of organisations interested in the opportunity, including relevant experience of delivering similar services and working with local authorities. Instructions Already registered: If you are already registered on the Jaggaer Sourcing Portal, please use the Sign in Link:  Supplier Login Link To log in and access the PQQ using project code -prj_1235 - Health Access Worker service Not yet registered: If you are not currently registered on the Jaggaer Sourcing Portal, please use this link and select "Main Page": New Supplier Registration Link To access/register through the portal and locate the PQQ using the same project code above. Organisations should review the PQQ documentation and complete all applicable questions, providing the information requested. Responses must be submitted via the City of London Sourcing & Contracts Portal by the stated closing date. This PQQ is being conducted as a pre-qualification exercise and does not constitute a call for competition or commit the City of London Corporation to commencing or completing a subsequent procurement exercise. The City has developed a questionnaire that they would like interested parties to complete. As stated above, the outcome of the PQQ exercise will inform an options appraisal with recommendations. Submissions of interest must be returned with the attachment by 7th October 2026. Clarification questions must be sent by the 6th of October 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07788f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091142-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£40,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
7 Dec 2026 - 7 Dec 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Mayor and Commonalty and Citizens of the City of London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CITY OF LONDON
Postcode
EC2P 2EJ
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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