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Business Process Redesign

SOUTHAMPTON CITY COUNCIL

This public procurement record has 1 release in its history.

Award

23 Sep 2026 at 15:55

Award Notice
Summary of the contracting process

Southampton City Council commissioned specialist business process redesign support for its Enabling Services. The work is intended to help the Council build the capability and capacity to redesign processes rapidly, deliver priority improvements, and transfer knowledge so that the changes can be sustained over the longer term. This is business consultancy and organisational improvement work, rather than a purchase of goods or construction. The requirement relates to the Council’s own Enabling Services, with delivery in Southampton. It combines practical support on redesign with developing the Council’s ability to continue this work itself.

The procurement is complete and awarded to Civiteq Trading Limited. The contract was signed on 2 July 2026 and is active. Its value is £201,875. The published process gives no contract end date. Southampton City Council used a further competition through the ESPO Consultancy Services Framework 664_25, a limited route without a separate open call; five bids were recorded. The stated evaluation criterion was price. The requirement was presented as a single lot, although that lot is marked cancelled while the award and contract are active, so its status is inconsistent. The contract includes a three-month extension option.

For suppliers of business process redesign and public-sector consultancy, this award shows Southampton City Council’s demand for hands-on support that also builds internal capability. A credible competitor would need to demonstrate experience redesigning complex organisational processes quickly, translating that work into priority operational improvements, and transferring practical knowledge so the client can sustain redesign after the consultancy ends. The requirement also points to suppliers able to work alongside council teams rather than simply deliver recommendations. The Council bought this service through a further competition on an established consultancy framework, so familiarity with framework call-offs and the ability to compete on price are relevant commercial strengths. The emphasis is on focused Enabling Services improvement, not general business advice.

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Notice Information

Notice Title

Business Process Redesign

Notice Description

Specialist support for the Enabling Services business process redesign. The supplier will support the Council to develop its capability and capacity for rapid business process redesign, enabling the delivery of priority improvements while ensuring knowledge transfer and longer-term sustainability.

Lot Information

Lot 1

Specialist support for the Enabling Services business process redesign. The supplier will support the Council to develop its capability and capacity for rapid business process redesign, enabling the delivery of priority improvements while ensuring knowledge transfer and longer-term sustainability.

Options: 3 month extension option

Procurement Information

The contract was awarded following a further competition under the ESPO Consultancy Services Framework 664_25. The framework agreement was established following a competitive procurement process and provides a compliant route to market

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0778eb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/090280-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79411100 - Business development consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£201,875 £100K-£500K

Notice Dates

Publication Date
23 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTHAMPTON CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO14 7LY
Postcode Area
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
Not specified
Local Authority
Southampton
Electoral Ward
Bargate
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

Socitm Advisory Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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