This public procurement record has 1 release in its history.

Award

23 Sep 2026 at 16:56

Summary of the contracting process

Karbon Homes procured human resources and payroll software for an organisation with up to 1,400 employees. The requirement covers the HR and payroll software package; the published scope does not describe specific modules, implementation tasks or service features. Delivery is associated with North East England and Yorkshire and the Humber. This is a software procurement rather than a works contract or a general HR consultancy assignment, so it is most relevant to providers of HR and payroll systems capable of supporting a housing organisation’s workforce. The buyer is Karbon Homes, a housing provider based in Newcastle.

The procurement is complete and the contract was awarded to Softcat PLC; the contract is active and was signed on 22 September 2026. The recorded contract value is £1,657,778.86. The process used a direct award without a prior competition, through the NHS Shared Business Services Digital Workplace Solutions 2 framework. There was one lot, covering the HR and payroll software requirement, and one bid was recorded. Price was the stated award criterion. The lot is marked cancelled in the tender data, while the award and contract are recorded as active; the reported outcome is therefore the award to Softcat PLC and an active contract. No contract duration is stated in the process data.

For suppliers considering comparable future requirements from Karbon Homes, this award demonstrates demand for HR and payroll software supporting a workforce of up to 1,400 employees. A credible competitor would need an established HR and payroll product able to serve an organisation at that scale, with commercial pricing that can compete when price is the stated evaluation basis. The buyer made this purchase through the NHS Shared Business Services Digital Workplace Solutions 2 framework, so suppliers seeking to compete through the same route would need relevant framework access. The successful supplier was a large IT provider, indicating that the buyer selected an established technology supplier for this purchase. The requirement is specifically for HR and payroll software; experience in unrelated IT products alone would not establish fit.

How relevant is this notice?

Notice Information

Notice Title

Hr & Payroll Software

Notice Description

HR and Payroll Software, Maximum Employee Number: 1400

Lot Information

Lot 1

HR and Payroll Software, Maximum Employee Number: 1400

Procurement Information

Direct award made under the NHS Shared Business Services Digital Workplace Solutions 2 framework (ocds-h6vhtk-03f5e3)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077901
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/090324-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48450000 - Time accounting or human resources software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,657,778 £1M-£10M

Notice Dates

Publication Date
23 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Karbon Homes
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASLE
Postcode
NE12 8EG
Postcode Area
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLE Yorkshire and The Humber

Local Authority
North Tyneside
Electoral Ward
Longbenton & Benton
Westminster Constituency
Newcastle upon Tyne North

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat Plc

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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