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SMS Unification Solution

Clarion Housing Group

This public procurement record has 1 release in its history.

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24 Sep 2026 at 14:43

UK7 - Contract Details Notice
Summary of the contracting process

Clarion Housing Group procured an SMS messaging service: a secure platform for sending UK and international text messages. It must integrate with Microsoft Dynamics 365 and provide delivery reporting, audit logs and high-volume messaging. The service also covers technical support, service management, platform monitoring and optional two-way messaging, with shortcode and long-number capability. This is a specialist business communications and SMS service for a housing group, combining platform provision with ongoing operational support. The contracting information identifies Clarion Housing Group as the buyer; the service location is not stated.

The procurement is complete and awarded to Core Telecom Ltd. The contract was signed on 28 August 2026, with an award value of £165,600 including VAT. The contract period runs from 14 September 2026 to 14 September 2027, with an extension option allowing three further 12-month periods, up to 14 September 2030. Clarion used a limited competition below the applicable threshold. The requirement was arranged as one lot. The award information does not state the evaluation criteria or an award date.

This award shows demand from Clarion Housing Group for a secure, high-volume SMS platform integrated with Microsoft Dynamics 365, backed by reliable delivery reporting, audit logging, monitoring and ongoing technical and service-management support. Suppliers competing for this specific requirement in future would need to demonstrate the ability to deliver messages in the UK and internationally, integrate with the named CRM platform, and operate a service suitable for sustained high-volume use. Two-way messaging and shortcode or long-number functionality are also relevant capabilities. The contract combines technology with ongoing support, so a credible competitor would need both a dependable platform and the operational capacity to manage and support it over an extended service period.

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Notice Information

Notice Title

SMS Unification Solution

Notice Description

Provision of a secure SMS messaging platform capable of delivering UK and international SMS messages, supporting Microsoft Dynamics 365 integration, delivery reporting, audit logging, high-volume messaging, and associated technical support and service management. The service also includes optional two-way SMS functionality, shortcode/long-number capability, and platform monitoring and support.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0779a8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/090635-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64212100 - Short Message Service (SMS) services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£165,600 £100K-£500K

Notice Dates

Publication Date
24 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
14 Sep 2026 - 14 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Clarion Housing Group
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW1 7QX
Postcode Area
North West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified
Local Authority
Camden
Electoral Ward
Regent's Park
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

Core Telecom Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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