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NNUH PROMS

Norfolk and Norwich University Hospitals NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

25 Sep 2026 at 11:35

UK7 - Contract Details Notice
Summary of the contracting process

Norfolk and Norwich University Hospitals NHS Foundation Trust procured advice and practical support for its patient-reported outcome measures (PROMs) programme. The work focused on helping maximise patient participation in the Q1 pre-operative questionnaire, alongside detailed process and technical support for the programme. It is a healthcare data-processing and programme-support service, rather than the supply of clinical treatment or equipment. The contracting data identifies the delivery country as the United Kingdom but does not give a more specific delivery location.

The procurement is complete and the contract is active. Quality Health Limited was selected for the single lot. The Trust used a direct award below the procurement threshold, without competition. The contract was signed on 26 May 2026 and runs from 1 June 2026 to 31 May 2027. Its value is £15,400 excluding VAT and £18,480 including VAT. The published information does not state a separate award date or explain how the supplier was evaluated.

For suppliers considering similar work for Norfolk and Norwich University Hospitals NHS Foundation Trust, this award demonstrates demand for specialist support to improve participation in patient questionnaires and to provide process and technical assistance to a PROMs programme. A credible competitor would need to show relevant expertise in patient engagement and questionnaire participation, together with the ability to support the operational processes and technical requirements of a hospital outcomes programme. The contract was awarded directly without competition, so the recorded route did not test competing offers; the selected provider was Quality Health Limited.

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Notice Information

Notice Title

NNUH PROMS

Notice Description

Advice on ensuring the highest possible participation rate by patients in respect of the Q1 Pre Operative questionnaire; detailed process and technical support to the PROMs programme

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077a57
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/090917-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72310000 - Data-processing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£15,400 Under £100K

Notice Dates

Publication Date
25 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jun 2026 - 31 May 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norfolk and Norwich University Hospitals NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR4 7UY
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH53 Breckland and South Norfolk
Delivery Location
Not specified
Local Authority
South Norfolk
Electoral Ward
Cringleford
Westminster Constituency
South Norfolk

Supplier Information

Number of Suppliers
1
Supplier Name

Quality Health Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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