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Complex Needs Hostel Provision

Cardiff Council

This public procurement record has 1 release in its history.

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28 Sep 2026 at 11:56

UK5 - Transparency Notice
Summary of the contracting process

Cardiff Council commissioned interim complex-needs hostel services for people who are homeless or at risk of homelessness and need support. The provision covers the Huggard Centre and Ty Tresillian, both direct-access emergency hostels, with accommodation and structured support for people who may also face drug or alcohol dependency, mental health problems, domestic violence, offending histories or chronic illness. The Huggard Intervention Centre provides year-round access to washing and laundry facilities, clothing, meals, health and specialist services, advice and advocacy. Its Night Centre offers emergency shelter, private pod rooms and additional bed spaces, with secure lockers. The service is delivered in Cardiff. The work falls within health and social care services.

The procurement is complete and Cardiff Council selected Huggard through a direct award for an interim contract. The council cited the need to maintain additional or repeat services and a lack of sufficient accommodation of this type. The single lot covers the hostel provision. The award is valued at £3,257,832 including gross value, with a contract period from 1 October 2026 to 30 September 2029; the award was published on 28 September 2026. The award is recorded as pending, and a scheduled signature date was 30 September 2026. The stated rationale is technical: insufficient accommodation of this type for people who need it. No separate evaluation criteria are recorded.

This award shows Cardiff Council’s demand for specialist, year-round direct-access accommodation and support for people experiencing homelessness alongside complex needs. A credible provider for a future requirement would need to operate emergency hostel provision, offer safe accommodation and structured individual support, and connect residents with health and specialist services, advice and advocacy. The Huggard model also includes practical daily provision such as meals, laundry, washing facilities, clothing and secure storage. Suppliers would need the operational capacity to maintain accessible services throughout the year and support people with varied needs, including substance dependency, mental ill health, domestic violence, offending histories and chronic illness. The council used a direct award for this interim provision, citing insufficient suitable accommodation; this indicates the importance of established, specialist local capacity.

How relevant is this notice?

Notice Information

Notice Title

Complex Needs Hostel Provision

Notice Description

The Commissioning Plan proposed a comprehensive phasing programme that will take a minimum of four years to complete. This Officer Decision Report is concerned with Phase 3.1 of the plan relating to the award of 1 interim contract to the incumbent provider of housing related support services funded by the Housing Support Grant until the completion of the Phase 3 commissioning process is completed. Both the Huggard Centre and Ty Tresillian are Emergency Bed Units which are Direct Access Hostels providing accommodation and support to people who arehomeless or potentially homeless and in need of support. The project aims to "provide accommodation to people every night of the year, giving individuals, whohave come from the streets, a sense of self-respect and a concept of future opportunity that can be nurtured through having their own room and structured support planned to meet their individual needs". Service users will usually present with multiple secondary needs such as people suffering from drug dependency, people suffering from alcohol dependency, people with mental health problems, women fleeing domestic violence, ex-offenders and people with chronic illness. Huggard Intervention Centre provides a 'low threshold' unique and highly accessible service 365 days a year for homeless people. It offers laundry and washing /bathing facilities, a free clothing store, a free meal every day and the opportunity to buy additional cost-price food. Service users can access health services and other specialist services via the Intervention centre, as well as advice and advocacy. In addition, the Night Centre provides emergency shelter for up to 20 people per night through the provision of 17 dedicated private pod/rooms (small rooms with bed) and up to 3 additional bed spaces. All spaces have access to a safe locker to store personal valuable items

Procurement Information

As this is an interim direct award when the contract concerns additional or repeat goods, services or work. On a technical basis there is an absence of sufficient accomodation of this type for those that require it.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077b69
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091374-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£3,257,832 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
28 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Oct 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cardiff Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF10 4UW
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Butetown
Westminster Constituency
Cardiff South and Penarth

Supplier Information

Number of Suppliers
1
Supplier Name

Huggard

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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