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Q-Pulse QMS SaaS Database

Police and Crime Commissioner for West Midlands

This public procurement record has 1 release in its history.

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29 Sep 2026 at 12:30

UK7 - Contract Details Notice
Summary of the contracting process

The Police and Crime Commissioner for West Midlands purchased access to the Q-Pulse Quality Management System (QMS) database, Business Edition, as a software-as-a-service application. The requirement is for the continued use of Q-Pulse software already used by the police force. The service is application hosting and access to the QMS database rather than a general software or IT support requirement. The procurement was made by the Commissioner, based in Birmingham. The service is for use in the United Kingdom; the published delivery information identifies the country but does not give a more specific place of delivery.

The procurement is complete and the contract is active. It was awarded directly without competition, on the stated basis that the buyer already uses Q-Pulse and no other supplier provides the software. IDEAGEN GAEL LIMITED was selected. The contract was signed on 14 January 2026 and runs from 15 January to 15 April 2026. Its value is £40,553.72 excluding VAT (£48,664.46 including VAT). The procurement was below the applicable threshold and comprised one lot. No separate evaluation criteria are recorded; the buyer’s stated reason for selecting the supplier was the exclusive availability of the software. The award is for a single supplier and a single contract.

For suppliers considering similar work with the Police and Crime Commissioner for West Midlands, the key commercial capability is providing the Q-Pulse QMS database as a hosted subscription, specifically the Business Edition. The buyer’s stated reliance on this software, and its view that no other supplier provides it, indicate that an alternative supplier would need to demonstrate an authorised route to supply Q-Pulse or a credible equivalent that meets the buyer’s requirement for continuity of its existing system. Relevant strengths would include licensing and maintaining access to the database as a service, and supporting the buyer’s continued use of its established quality management platform. The awarded requirement was a focused, single-lot software service rather than a broad implementation or technology programme.

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Notice Information

Notice Title

Q-Pulse QMS SaaS Database

Notice Description

Supplier is required as we use their software QPulse. No other supplier provides this software.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077c5d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091829-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72416000 - Application service providers

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£40,553 Under £100K

Notice Dates

Publication Date
29 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
15 Jan 2026 - 15 Apr 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Police and Crime Commissioner for West Midlands
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B4 6AT
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

IDEAGEN GAEL LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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