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Winter Access Hubs Service for Bromley

NHS South East London Integrated Care Board

This public procurement record has 1 release in its history.

Planning

29 Sep 2026 at 16:06

Planning Notice
Summary of the contracting process

NHS South East London Integrated Care Board plans to commission a winter same-day primary care service for people registered with a Bromley GP practice. It will provide additional GP-led assessment and treatment for winter illness and other urgent primary care needs through accessible hubs distributed across Bromley. Consultations will be predominantly face to face, with referrals from general practices after clinical triage, NHS 111 and Urgent Treatment Centres. The service is intended to support in-hours and out-of-hours demand, work alongside community pharmacies and neighbourhood services, and help patients receive care in an appropriate community setting. Providers will use shared digital systems to record consultations, manage referrals and update patients’ registered practices, and will report activity, outcomes and service impact.

This is at the planning stage: the ICB has announced its intention to select a provider, but there is no invitation to tender. It expects to use a Most Suitable Provider process under the Provider Selection Regime 2023 and considers it likely to identify a suitable provider without a competitive procurement. The selection will be guided by quality and innovation, value, integration and sustainability, improved access and reduced health inequalities, and social value. The expected contract is three months, subject to change, with a stated value of £250,000. The service is expected to provide approximately 7,000 additional appointments during the winter operating period, described as December 2026 to January or February 2027. A further notice is expected on 1 December 2026.

The service is suited to providers able to deliver high-volume, same-day primary care and mobilise across multiple sites in Bromley. The buyer is looking for experience delivering large-scale same-day primary care locally, access to Bromley healthcare premises, and enough workforce and operational resilience to respond flexibly to changing winter demand. Providers will need effective working relationships with Bromley general practices, Primary Care Networks, NHS 111, Urgent Treatment Centres, community pharmacies and other health and care partners. Delivery also calls for robust clinical governance, safeguarding and information governance, and the ability to use EMIS and associated NHS digital systems for referral management, consultation records and write-back to GP practices. Capacity for clinical audit, quality assurance and service evaluation will support continuous improvement and evidence of impact.

How relevant is this notice?

Notice Information

Notice Title

Winter Access Hubs Service for Bromley

Notice Description

NHS South East London Integrated Care Board (SEL ICB) is seeking to commission a Winter Access Hubs Service to provide additional same-day primary care capacity for Bromley residents during periods of seasonal demand and winter system pressures. The service will deliver timely assessment and treatment for patients requiring urgent same-day primary care access through a geographically distributed network of hub locations across Bromley. The service is intended to support general practice, urgent care and acute services by managing appropriate patients within primary care settings and reducing avoidable attendances at Urgent Treatment Centres and Emergency Departments. Key features of the service include: *Provision of additional same-day GP-led capacity for winter illness and other urgent primary care presentations. *Delivery of predominantly face-to-face consultations through convenient hub locations across the borough. *Direct booking and referral pathways from General Practice, NHS 111 and Urgent Treatment Centres. *Integration with community pharmacy, self-referral pathways and wider neighbourhood services to ensure patients receive care in the most appropriate setting. *Flexible deployment of capacity in response to emerging winter demand and system pressures. *Use of shared digital solutions and GP clinical systems to support integrated patient care and continuity of information. *Collection and reporting of activity, utilisation, patient outcomes and service impact data to support ongoing service evaluation and improvement. The service forms part of Bromley's winter resilience arrangements and aims to improve access to urgent primary care, reduce pressure on urgent and emergency care services, and support delivery of the NHS objective of providing timely same-day assessment in community settings. This is a 3 months contract (subject to change).

Lot Information

Lot 1

The notice relates to the provision of a Winter Access Hubs Service for patients registered with a Bromley GP practice. The commissioner is seeking a provider capable of delivering a resilient, responsive and integrated same-day primary care service throughout the winter period, supporting both in-hours and out-of-hours demand and operating as a key component of Bromley's winter resilience plan. Under the contract, the provider will be expected to: *Deliver approximately 7,000 additional same-day primary care appointments throughout the winter operational period (Dec 26 - Jan/Feb 27). *Operate a network of accessible hub locations distributed across the four Bromley Integrated Neighbourhood Team footprints. *Provide predominantly face-to-face consultations delivered by appropriately qualified General Practitioners. *Accept and manage referrals from General Practice following clinical triage, together with referrals from NHS 111 and Urgent Treatment Centres. *Ensure all clinically urgent patients are assessed on the same day where appropriate. *Maintain sufficient resilience, workforce capacity and business continuity arrangements to respond to fluctuations in demand and winter pressures. *Support appropriate utilisation of community pharmacy, self-care, self-referral pathways and wider primary care services to maximise the effectiveness of the service. *Utilise EMIS and associated NHS digital systems to facilitate consultation recording, referral management and consultation write-back to registered GP practices. *Undertake quality assurance, clinical audit and service evaluation activities to support continuous improvement and demonstrate impact on system performanceThe provider must demonstrate: a) Experience of delivering large-scale same-day primary care services in Bromley. b) The ability to mobilise and operate services across multiple locations in Bromley. c) Effective relationships with Bromley General Practice, Primary Care Networks and urgent care partners. d) Robust clinical governance, safeguarding and information governance arrangements. e) The capability to work flexibly with commissioners to adjust capacity and service delivery in response to changing patterns of demand f) Access to Bromley healthcare estate to support provision of the service. The provider will be expected to work collaboratively with Bromley General Practices, Primary Care Networks, NHS 111, Urgent Treatment Centres, Community Pharmacy providers and other health and care partners to maximise utilisation of the service and support whole-system management of winter pressures. The commissioner is seeking to achieve, through this procurement, a service that supports neighbourhood-based models of care, delivers rapid access to same-day primary care assessment, improves patient flow across the urgent and emergency care system, and contributes to reducing avoidable demand on General Practice, Urgent Treatment Centres and Emergency Departments during periods of peak winter pressure. The service will be expected to work as an integrated component of Bromley's wider winter resilience arrangements, supporting residents to receive the right care, at the right time, in the most appropriate setting while improving outcomes and delivering value for the local health and care system. The process being followed is a Most Suitable Provider Process under the Provider Selection Regime 2023.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077cd6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092031-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85121000 - Medical practice services

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
1 Dec 20262 months to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS South East London Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 2TZ
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI61 Bromley
Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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