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EShot - Digital Emarketing Platform

Halton Borough Council

This public procurement record has 1 release in its history.

Award

30 Sep 2026 at 11:41

UK7 - Contract Details Notice
Summary of the contracting process

Halton Borough Council has procured the eShot digital email marketing platform. The system supports internal and external marketing campaigns and provides campaign analytics, with the stated purpose of improving customer journeys and enabling engagement with staff, the public and professionals. This is a software package and information system, rather than a standalone marketing service. The recorded delivery location is Halton in the North West of England. The requirement centres on access to a digital platform for campaign activity and measurement, serving both council communications and engagement with external audiences. The procurement covers one lot and identifies the council as the buying organisation.

The procurement is complete and the contract has been awarded to FORFRONT LIMITED. The council used a direct award below the relevant threshold, without competition. The contract was signed on 29 September 2026 and runs from 1 November 2026 to 30 November 2028. Its gross value is £42,000. The award is active, as is the contract. There was a single lot, and no evaluation criteria are recorded in the process information. The published outcome therefore establishes the selected supplier, contract value and term, but does not describe a competed evaluation or a comparative assessment of suppliers.

For suppliers of digital email marketing platforms, this award demonstrates a council requirement combining campaign delivery with analytics, across internal and external communications. A credible alternative would need to support marketing activity for staff, residents and professional audiences, while helping the council improve customer journeys and measure campaign performance. The requirement is a platform purchase rather than a broad communications or marketing-services commission, so suppliers should be able to show that their software can serve multiple audience groups and provide useful campaign analytics. The buyer awarded this contract directly without competition, so the outcome does not establish what technical qualifications, capacity thresholds or comparative strengths would be required in a future procurement. The relevant market is suppliers able to provide and support an eShot-style digital marketing platform for a local authority.

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Notice Information

Notice Title

EShot - Digital Emarketing Platform

Notice Description

Platform to enable internal/external emarketing campaigns and analytics. Will be used to support improved customer journey and staff/public and professional engagement

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077d64
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092289-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£42,000 Under £100K

Notice Dates

Publication Date
30 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Nov 2026 - 30 Nov 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Halton Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WIDNES
Postcode
WA8 7QF
Postcode Area
Warrington
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
Not specified
Local Authority
Halton
Electoral Ward
Central & West Bank
Westminster Constituency
Widnes and Halewood

Supplier Information

Number of Suppliers
1
Supplier Name

Forfront Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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