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EY Support Contract 2026/27

University of Greenwich

This public procurement record has 2 releases in its history.

Award

30 Sep 2026 at 15:50

UK6 - Contract Award Notice
Award

30 Sep 2026 at 15:37

UK5 - Transparency Notice
Summary of the contracting process

London and South East University Group procured support for its customer relationship management (CRM) system, including all associated plug-ins and processes. This is a software support service rather than a purchase of new software or hardware. The buyer is a public authority based in Greenwich, London. The delivery location is recorded in the South East of England. The requirement covers the CRM platform and its connected components and processes, so it is relevant to suppliers able to provide ongoing application support and maintain integrations or related workflows for a university group.

The procurement is complete and was awarded to EY Professional Services Limited. The buyer used a direct award below the applicable threshold, without competition. The contract was awarded on 10 September 2026, with a gross value of £50,982. The contract period runs from 7 October 2026 to 31 August 2027; a signature was scheduled for 7 October 2026. The requirement was arranged as a single lot. The stated evaluation basis is not described in the process information. The award covers software-related services for CRM system support, including plug-ins and processes.

This award shows that London and South East University Group buys specialist support for its CRM system and expects the service to cover the associated plug-ins and operational processes, not just the core platform. A credible competitor for a comparable requirement would need demonstrable capability to support the relevant CRM environment, troubleshoot and maintain its integrations, and understand the workflows that depend on it. Suppliers would need sufficient technical capacity to provide consistent service across the system and its connected components. The award went to a large professional services supplier through a direct, non-competitive route, so prospective providers should be prepared to show the buyer clear, relevant evidence of delivery capability and experience with comparable CRM support.

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Notice Information

Notice Title

EY Support Contract 2026/27

Notice Description

Support for our CRM system and all plugins and processes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077de3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092518-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£50,982 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Sep 20263 weeks ago
Contract Period
7 Oct 2026 - 31 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University of Greenwich
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GREENWICH
Postcode
SE10 9LS
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI51 Bexley and Greenwich
Delivery Location
Not specified
Local Authority
Greenwich
Electoral Ward
East Greenwich
Westminster Constituency
Greenwich and Woolwich

Supplier Information

Number of Suppliers
1
Supplier Name

EY Professional Services Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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