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UHB Hybrid Mail - Synertec Collaboration - UHB / ROH / BWC / BCHC

University Hospitals Birmingham NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

30 Sep 2026 at 15:55

UK5 - Transparency Notice
Summary of the contracting process

University Hospitals Birmingham NHS Foundation Trust procured hybrid mail services for itself and three partner organisations: Royal Orthopaedic Hospital NHS Foundation Trust, Birmingham Women’s and Children’s NHS Foundation Trust, and Birmingham Community Healthcare NHS Foundation Trust. The service is described as hybrid mail, combining postal and telecommunications services. The procurement is titled as a collaboration across UHB, ROH, BWC and BCHC, with Synertec providing the service. The Trust is based at Queen Elizabeth Hospital Birmingham in Edgbaston, Birmingham. The requirement centres on providing hybrid mail across these four healthcare organisations, rather than a general postal service opportunity.

The procurement is complete and Synertec Ltd was selected for the contract. The award is recorded as pending, with a planned signature date of 1 October 2026. The award date was 30 September 2026. The stated value is £2,359,179.41 excluding VAT and £2,831,015.29 including VAT. The contract period runs from 1 October 2026 to 30 April 2028, with two optional 12-month extensions and a latest possible end date of 30 April 2030. The buyer used a direct award, stating that the service is fully integrated within the Trust and that changing provider at this time would disrupt patient care. There is one lot.

For suppliers considering similar work for these healthcare organisations, this award demonstrates demand for a hybrid mail service delivered across four collaborating trusts. The stated reason for selecting Synertec was that its service is fully integrated within the Trust and that changing provider at this point would disrupt patient care. A credible competitor would therefore need to show that its hybrid mail service can fit into the Trust’s existing operations and maintain continuity for patient-facing services during any transition. The requirement is for a shared service spanning University Hospitals Birmingham, the Royal Orthopaedic Hospital, Birmingham Women’s and Children’s Hospital, and Birmingham Community Healthcare. The award does not describe further technical, accreditation or staffing requirements.

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Notice Information

Notice Title

UHB Hybrid Mail - Synertec Collaboration - UHB / ROH / BWC / BCHC

Notice Description

Hybrid Mail Services for UHB, ROH, BWC and BCHC provided for by Synertec

Procurement Information

Service that is fully integrated within the Trust. Direct Award as a change at this time would cause disruption to patient care.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077dea
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092523-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64000000 - Postal and telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,359,179 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
30 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Oct 2026 - 30 Apr 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University Hospitals Birmingham NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 2GW
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Edgbaston
Westminster Constituency
Birmingham Edgbaston

Supplier Information

Number of Suppliers
1
Supplier Name

SYNERTEC LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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