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UK2 Preliminary Market Engagement Notice: London Borough of Newham Planning Service Digital Transformation

Newham Council

This public procurement record has 1 release in its history.

Planning

06 Oct 2026 at 10:38

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Newham Council is exploring digital systems and services to modernise its statutory planning (Development Management) service in London. The intended scope covers the end-to-end planning application process: pre-application, submission and intake, validation, consultation and notification, assessment, decisions and decision reporting, together with customer-facing planning portals or registers. Potential solutions include case-management systems, digital document management and workflows, self-service portals, validation and consultation tools, officer assessment support, report-generation tools, geographic information system integration, artificial intelligence, automation and mobile tools for planning officers. The aim is to improve customer and officer experience, efficiency, data quality and reporting, and help the service respond to growth and housing demand. Appeals management is outside the current programme scope.

This is at the planning and preliminary market-engagement stage: Newham is seeking supplier input through a request for information and questionnaire to shape its business case and procurement strategy, not inviting tenders. The stated route to any future procurement will follow the Procurement Act 2023 and associated regulations, but the route to market has not yet been decided. The Council’s engagement timetable anticipated publication on 5 October 2026 and responses by 11.30pm on 23 October 2026. The planning period shown for the single lot runs from 7 to 23 October 2026. The listed estimated value is £0 gross. Responses are intended to inform decisions on the business case and how a future procurement could be brought to market; these dates relate to the engagement, not a bid deadline.

This early engagement is relevant to suppliers of development-management software, planning portals and related services, intelligent document processing, and artificial intelligence or automation already deployed in statutory planning or local government. Newham welcomes suppliers of all sizes, including SMEs, specialist providers and local-government technology partners. Suppliers should be able to explain how their solutions support planning work across application intake, validation, consultation, assessment and decisions, as well as customer self-service, digital workflows, reporting and spatial insight. The Council is looking for proven technologies and innovative solutions that can reduce manual administration, improve the speed and consistency of planning decisions, and support staff to focus on professional work. Suppliers with integrated offerings or relevant delivery models may also contribute to shaping the future procurement approach. The engagement itself is for market input, not a tender competition.

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Notice Information

Notice Title

UK2 Preliminary Market Engagement Notice: London Borough of Newham Planning Service Digital Transformation

Notice Description

Context and purpose As part of the London Borough of Newham's Placemaking and Whole Council Digital Transformation strategies, the Council has commenced work on a programme of digital transformation within its statutory planning (Development Management) service. The programme aims to modernise and digitise planning processes, improve customer and officer experience, increase operational efficiency, strengthen data quality, improve reporting and support future service demand. Newham is seeking to engage with the market to better understand available solutions, proven technologies, opportunities for innovation and potential delivery models that can support the digital transformation journey across the end-to-end statutory planning process. Potential areas of interest include: * Statutory planning application end-to-end case management systems * Digital document management and workflows * Customer self-service portals (pre-application, application, post application) * Planning application validation tools * Planning consultation and notification tools * Solutions supporting case officer assessment * Assessment and decision reports creation and solutions * GIS and spatial planning integration * Proven artificial intelligence and automation capabilities * Mobile solutions for planning officers * Other solutions delivering benefits across the end-to-end statutory planning process not listed above This engagement will inform Newham's procurement strategy and business case development.

Planning Information

Context and purpose As part of the London Borough of Newham’s Placemaking and Whole Council Digital Transformation strategies, the Council has commenced work on a programme of digital transformation within its statutory planning (Development Management) service. The programme aims to modernise and digitise planning processes, improve customer and officer experience, increase operational efficiency, strengthen data quality, improve reporting and support future service demand. Newham is seeking to engage with the market to better understand available solutions, proven technologies, opportunities for innovation and potential delivery models that can support the digital transformation journey across the end-to-end statutory planning process. Potential areas of interest include: • Statutory planning application end-to-end case management systems • Digital document management and workflows • Customer self-service portals (pre-application, application, post application) • Planning application validation tools • Planning consultation and notification tools • Solutions supporting case officer assessment • Assessment and decision reports creation and solutions • GIS and spatial planning integration • Proven artificial intelligence and automation capabilities • Mobile solutions for planning officers • Other solutions delivering benefits across the end-to-end statutory planning process not listed above This engagement will inform Newham’s procurement strategy and business case development. Programme objectives The Council would like to explore solutions that can support delivery of the following: • Streamline the end-to-end planning processes through business process improvement, automation and digital workflows. • Reduce administrative burden and manual workarounds and enable officers to focus on value-adding professional planning activities and decision-making. • Improve customer experience through intuitive digital self-service • Improve the speed, quality and consistency of validation, assessment and determination activities. • Enable the use of artificial intelligence to support validation, case management, consultation handling and reporting. • Establish a data-driven and intelligence-led service through improved data quality, operational reporting and spatial insight. • Support Newham’s economic growth, regeneration and housing delivery goals through a more visible, efficient and responsive planning service. Programmescope At this stage of the programme scope is concerned with core development management planning functions: • Pre-application • Application submission and intake/receipt • Validation • Consultation and notification • Assessment • Decision • Decision reporting • Customer-facing planning portal(s)/planning register The management of appeals is not currently in scope. Scope of preliminary market engagement The Council is interested in hearing from suppliers who can provide: • Specialist or relevant planning software solutions • Development Management systems • Customer-facing planning portals and services • Intelligent document processing • Proven artificial intelligence and automation solutions deployed within a statutory planning/development management context within local government During preliminary market engagement, the Council is undertaking: • A Request for Information (RFI) • A supplier questionnaire Key dates 5 October 2026 Date of publication of UK UK2 Notice and invitation to submit responses. 23 October 2026 Closing date for responses. (11:30pm) Responses to the RFI will support business case development and route to market decision making. Information requested from suppliers Suppliers are invited to submit responses by completion of the following questionnaire: London Borough of Newham Planning Service Digital Transformation RFI – Fill in form The closing date for responses is 11.30pm Friday 23 October 2026. Additional information This notice is for preliminary market engagement purposes only and does not constitute a call for competition, procurement, award process or a commitment by the Council to commence a procurement. Any future procurement will be conducted in accordance with the Procurement Act 2023 and associated regulations. We welcome engagement from suppliers of all sizes, including SMEs and specialist providers and local government technology partners. Contact information Please note, suppliers are invited to complete the supplier questionnaire in response to this preliminary market engagement request for information. To adhere to the principles governing procurement in the UK, publication of this UK2 notice ensures transparency, early market visibility and equal treatment for suppliers. Newham is therefore not anticipating the need for separate communications outside of this process, at this early stage, except in the case of technical issues with form completion or submission. In these cases, suppliers are welcome to contact the Council by sending an email copying both the programme procurement and transformations leads shown below, to ensure a timely response. We thank you for your time and interest in responding to the supplier questionnaire. Stuart Simpson, Procurement Lead London Borough of Newham stuart.simpson@newham.gov.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078169
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/094132-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Oct 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
7 Oct 2026 - 23 Oct 2026 30 days
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Newham Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E16 2QU
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Royal Albert
Westminster Constituency
West Ham and Beckton

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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